"Great service"

Great service. Fast turnaround and the drone now works perfectly.

Very professional.

Thanks for everything

"Great service"

Great service, easy to contact, they responded quickly. Repairs were carried out quite quickly and it was returned. I would definatley recommend them.

" Very pleased with their work"

Over the moon with their work on my drone as when I opened the box it looked like brand new.
The only thing I found that slightly let the service down was the email communications but when I rang the number they rang me back straight away.
I would definitely use their services again tho

"I have called multiple times"

I have called multiple times, left messages and completed their online form. I haven't heard a peep. If their pre sales is poor I can only guess was their customer service must be post sale.

"Great service"

Great service. Fast turnaround and the drone now works perfectly. Price of repair also quite good (when comparing with cost of a full replacement). Would recommend and use again

"Communication is very poor"

Communication is very poor, when you ring them you are told they tell you they don't answer the phone but will email you when they feel like it, until you pay for your repair they may reply to your emails but once you pay they stop replying, you need to bombard them with emails until they finally do reply. Will not be using them again

"Fast, reliable, would recommend "

Fast, efficient, reliable. Kept me updated throughout the repair process, would recommend to anybody with drone damage.

"Jamie Oliver SE London"

My experience with The Drone Worx couldn’t have been better. The shipping, was quick, easy and painless, the communication was very professional and courteous and the repairs that have been done were done to the highest standard. It looks brand new and flies exactly how it should. I also found that the price for the work done and the shipping to be very reasonable. I would recommend The Drone Worx to anyone who needs their drone repaired!

"Smooth professional experience"

Smooth professional experience, The Drone Worx gave me a quick estimate whilst on Holiday in Portugal, then when back in UK posted the Guys my damaged controller, original estimate was very close to actual, authorised and paid, Received controller back all sorted within a couple of days, Excellent service :-)

"Drone makes uncontrolled drop whilst hovering"

Small problem with initial shipping (a problem with the courier, rather than Drone Worx), but once that was sorted out, the fault identification and fix was dealt with promptly and returned to me within a few days. Now working ok again without problems. Pleased with overall service.
As a suggestion for process improvement, I would have preferred to have a direct phone contact number rather than a generalised email and subsequent call-back.