"Do not order from the place"

It’s February 14th 2020!!! I didn’t receive my hair I order February 1st I been trying to contact this fake trash company for two weeks this fake trash supervisor /manager keep sending me the shipping policy I highly recommend not ordering from this place customer service is phucking horrible I’m getting my money back!!! I should’ve read the reviews!!! Do not order from this place !!

"Got the hair 2 weeks after it was…"

Got the hair 2 weeks after it was suppose to have already been shipped. The hair quality was horrible the closure just completely fell apart hair always tangled and dry. I will never order from this company again I really wish I had of read the reviews before I ordered

"im displeased with service i received…"

im displeased with service i received from this company. they create shipping labels and for days it was not taken to the post office. i asked for a refund because 2 weeks waiting on hair to be shipped that is unacceptable for me. i emailed and called. a person text only from a iphone never picks up the phone.i reached out to them on there comment section on instagram they tried to make it seem like everything was good they deleted my comment immediately. the lady dm me and told me to refuse the order and she can refund but it will be a process and she states that sometimes the post office doesn't scan orders. im disgusted i wasted my money. not sure why they even still have a page up. i will never ever buy from this place again. how do you refuse a order you never got. this company is a fraud. when i expressed what i experienced with this company so many people shared the same testimony and all had horrible stories. Do Not BUY FROM THIS PLACE

"Horrible they tried to scam me for my…"

Horrible they tried to scam me for my money never sent the package & was not trying to give me a refund after i was told several times it was being process. It wasn't until I got my attorney that works at my job involved for them to give me my money back!

"Horrible Company"

I wish I would have read these reviews before making a purchase. They got me for $90 after paying through Quadpay. I’m so disgusted that I haven’t even used the hair I ordered. Still in their raggedy-azz bag! They obviously need the money more than I do!! Never again will I purchase from them nor will I ever use Quadpay! I recommend Long Locks Virgin... the service is much better and the hair is amazing!!!

"bad company"

First all of the October reviews has to be fake, I’ve saw more negative reviews than positive, this company is bad at communicating and I’ve asked to have my order cancelled due to all of the negative reviews and still nothing so I may just have to dispute the charges.

"This company Is so unprofessional for…"

This company Is so unprofessional for one, they information on the website, don't match what they customer service people tell them , I ordered custom color unit and I was not aware that it's a extra 7-10 business days. It's the 15th and my order still waiting to be shipped ridiculous , I spoke to somebody on the 310 looking at the reviews it must be todd he insured me that I was the problem and to not order from them again , like overall I don't see how this company is still running , they ignore you on the website and instagram do not order from them .

"On September 8"

On September 8, 2019 I have my receipt of my order I placed for my unit $381.88
September 13. 2019 I have Confirmation my order has shipped, as of October 15, 2019 I sti hadn't recieved my unit, I have emailed numerous occasions, finally reaching a lIve person That would "Text Only" to contact a guy named Todd..In which I left A voicemail message and he did return my call to find out what was going on with my order, he ensured me he would have my order shipped the same week of October 15, 2019. TODAY WHICH IS NOVEMBER 14. I just recieved my unit and Its the wrong Dam Unit!! Its not what I ordered and on top of that, Its not A color that I would wear!! I will NOT order from this company again!! I will seek further Action!!

"THE WORST COMPANY EVER I WILL NEVER…"

THE WORST COMPANY EVER I WILL NEVER WASTE MY TIME EVER AGAIN NOT ONLY DID THEY PUT THE WRONG ADDRESS ON THE SHIPPING LABEL TODDD ACT LIKE I WAS THE ONE THAT MESS IT UP IN IM KIND OF GLAD I DIDN'T THE HAIR DIDN'T COME SINCE THEY HAVE SO MANY NEGATIVE REVIEWS ABOUT THE HAIR

"ANYONE ELSE NOTICE THAT ALL OF THEIR…"

ANYONE ELSE NOTICE THAT ALL OF THEIR GOOD REVIEWS WERE WRITTEN ON AND AROUND 10/12/18? A BIT STRANGE... SEEMS LIKE THE COMPANY HAS SOMETHING THEY ARE TRYING TO HIDE