"Andy E is always really helpful when I…"

Andy E is always really helpful when I engage with the team there. He does his best to help whenever he can. I've only docked a star because I think Umbrella companies in general really need to come up with a way to counter against the ridiculous 12.8% NI contribution reduction. Andy himself is 5 star!

"I have been with Parasol over the past…"

I have been with Parasol over the past 2 years and the service continues to be great. A special thanks to Codi today, in resolving all my issues. Thank you again.

"Great customer service"

Polite quick response from the support team.

"Was so impressed with Ryan’s…"

Was so impressed with Ryan’s assistance. He went above and beyond to help my query and I couldn’t be more grateful. An excellent representative for Parasol

"Codi was a great help and responded to…"

Codi was a great help and responded to my enquiry quickly. Excellent, thank you Codi!
Regards,
Mike H

"Great service"

Ryan was very helpful with my query about paternity and take home pay. He demonstrated a keen willingness to assist and kept my informed of any follow-up action.

"I had issues with my P45 when moving to…"

I had issues with my P45 when moving to Parasol and Tania K swiftly and professionally sorted it out. :)

"Impressive service"

Spoke to Michelle who couldn’t have been more helpful. Was able to answer my questions quickly and effectively. First time I’ve needed to engage with Parasol about any issue (not caused by them) and was very impressed that she was more than willing to take ownership and do whatever was required to resolve.

"Quick resolution for query. "

I spoke to Naz via instant message, regarding a missing document I needed urgently. Super helpful and the document was sent over to me immediately with an update the portal would be updated in due course. Quick turnaround - all sorted in 10 mins. Thank you.

"My query was answered."

I called through to Parasol today and Tania was very helpful with my query.