"They simply don’t respond"

They simply don’t respond. I’ve paid for a service they haven’t competed over 6month later. I’m now going to have to take legal action at more expense

"Takes forever to respond."

Barely any communications from there, had to chase a million times and call a number of times before getting a response. They sometimes lie and tell me the delay was due to them waiting to hear back from the freeholder/relevant parties but i found out from the freeholder that was a lie and was provided email evidence that they responded promptly. I waster 15 months with them and the tranfer never got done so ended up switching firms eventually! I understand that sometimes it takes time to respond to people but months of chasing is not okay.

"Excellent Service"

Always found Absolute conveyancing excellent.

"Do not use Absolute conveyance"

Do not use Absolute conveyance there is no communication at all we are still waiting for our deeds after a year even though we paid for this service. To get a response we have had to threaten them with the police. They do not answer their phones so you can only assume they get a lot of angry people calling them. They do not respond to emails either we have contact the ombudsman to take this complaint further as we have become so frustrated with the lack of communication and poor service.
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"**Warning : DO NOT USE ABSOLUTE CONVEYANCING**"

More like Absolute Nightmare!!!!!!!!

The firm is in "difficult circumstances". Their words not mine.

You have been warned.

"More like ABSOLUTELY HORRENDOUS"

More like ABSOLUTELY HORRENDOUS - we completed our purchase in November 2019 & we are STILL awaiting documents. Have called / emailed / text messaged and no response from Leigh or Leela who is the Manager. We also have found out that they have failed to register our property with land registry despite taking £270 for this, so we are now having to seek legal advice.

During the purchase they were extremely slow with getting things moving and it felt as if we were doing the job for them - forms filled out incorrectly and there was excuse after excuse as to why everything was moving slowly, but waiting TWO years for important documents is just unacceptable. As soon as they had our money they disappeared. DO NOT USE THEM!

"DO NOT USE ABSOLUTE CONVEYANCING!!"

I was referred to this company through a third party and seeing their rating at first was happy to go ahead. Everything started brilliant with Leela communication was effective etc until after my first purchase fell through, after then things went down hill I went for another purchase and didn’t hear anything for that till a week ago where they did the paperwork for the WRONG house! This was corrected with a complaint to the third party company. I received contracts etc as was told that was all left ready to complete so myself seller and buyer all set completion of the 23rd but now because of lack of response from Leela herself and no one received my signed documents isn’t likely to happen. If you expect to complete within a short time do not use absolute Conveyancing and if you expect good communication you’ll be waiting a long time! Every day trying to get in contact with no response! Ridiculous and do not see me moving anywhere at this rate! Absolute you need to sort your stuff out both your head of department and Leela cannot do their jobs effectively and I am not happy with this.

I’ll update to wether we actually got to complete in our time frame.

"Good but frustrating"

We purchased a home which was ready Xmas, shortly after xmas we found the builder had gone bust. To make matters worse ha had given the land upon which the house was built to his daughter. When we got the contract it was signed by by his daughter. Land registry want some information that is held by the lawyers. They have written and asked Absolute for the information but have not received it. We have tried to contact Absolute every day for 6+ weeks but with know response. We are now desperate to hear from them but can't get a response.

"In what was a complicated purchase"

In what was a complicated purchase, the lady looking after me was hugely helpful, explaining process clearly to me. She was patient and very flexible over the key dates. Communication, whether via telephone or email was also clear and timely.

"Helpful and down-to-earth"

As novices to the process of selling a house, we were capably guided where necessary by Leela and the team, who were friendly and helpful, reassuring us and steering us through to completion. A great value service too.