Compass Vehicle Services Ltd
Melanie Worrall
"This company have exceeded all my…"
This company have exceeded all my expectations, from my first contact with Ben to Graham delivering me a loan car , they have been amazing. My credit is so poor as life got in the way but they got me the car I so desperately wanted even in the colour I wanted.they treated me with a 5* service & I’m so so grateful. Don’t hesitate they will gladly look after you.
customer
"Very helpful and friendly"
Very helpful and friendly. Prompt service and everything explained.
customer
"Fab service "
Hi all, I would like to say what a excellent service this company offers. Ben, went above and beyond to make sure this process was as smooth as possible. Ben even made sure that the car was delivered before my old car went back, even getting the car delivered on a Saturday.
Would just like to say a big thank you, and would highly recommend this company 👌 😀
Arnold
"Personal approach"
Active listening
Non judgemental approaches
Emotional intelligence
Returning my call
Personal approaches
Excellent customer care
David Turner
"Always provide an excellent service."
Always provide an excellent service.
Elizabeth Mackenzie
"Exceptional Service from Compass Vehicle Services Ltd - A Stress-Free Experience!""
I recently had the pleasure of working with Compass Vehicle Services Ltd, and from the initial inquiry, they have exceeded all expectations. Ben's insightful suggestions based on my vehicle needs were spot-on, making the entire process seamless.
What sets CVS Ltd apart is their refreshing approach to customer care. Unlike other providers, there were no intrusive questions about affordability, credit scores, or debts. Instead, they took the time to understand my financial situation and tailored a plan that I could comfortably manage monthly.
Throughout the process, Ben and Graham's professionalism and dedication stood out. Their assistance made the entire experience stress-free, and I wholeheartedly recommend CVS Ltd to anyone seeking a hassle-free vehicle leasing experience. They handle all the details, leaving you to simply pick up your car and enjoy the ride. Kudos to the CVS Ltd team for their outstanding service!
Customer
"CVS Ltd have been professional…"
CVS Ltd have been professional throughout my time with them. In particular, Ben, Graham and Jacqui have gone over and aboard in their exemplary customer service towards me by responding promptly to any queries I have had and continually being professional throughout. A good company which I would recommend.
Becky
"Great service"
Great service , graham was really helpful , answered all my queries and was very patient, would recommend.
Mark
"Death trap"
We are on your second car from these rip off merchants. The first car the clutch plate fell off on the motor way the actual pedal came of. The AA mechanic said we were lucky to be alive. If the pedal got bought under the brake we would be dead. When I told Graham 1 of the directors this. He came and collect the car and dropped of another car. I was advised by a legal person the make a claim against Ford as it was a fault. But cVS chose to ignore this and sell the car on do a temp fix and sell it damaged. After only a few weeks we noticed the new car had no power and the turbo was gone. Graham told us to take it to a garage and get a quote we done this but then he refused to get it fixed. Saying he will come and collect the JEEP. We have now hanned this back and am going to take legal action. Graham even denied that I sent the car to a garage and sent him any quotes and repairs. Boy are you wrong I have all the evidence needed. Do not go with this place they are playing with your life’s. See you in court.
This reply from the seller is all lies I have all emails relating to them refusing to fix the vehicles. They even sold the fiesta with the damaged clutch on. We have loas of evidence to say they refuse to get the cars fixed. You are a bunch of cowboys.
Billy Murphy
"On my second car with these guys now and can’t fault them enough! 10/10 company, HIGHLY HIGHLY recommend!"
This is my second car with these guys now, and I CANNOT fault these at all! Ben, Graham and Jacki have all been amazing and have gone above and beyond every single time! Ben sorted me out my first car when I needed it most after my other one was written off and was completely transparent throughout with pricing and current market in the car scene. My most recent car I picked up today 15/09/23 and Graham hit the nail on the head with it! He managed to source EXACTLY what I was looking for with the perfect spec, colour and engine size and got it done as fast as he could! Everything I could ask for in a company! Honestly, please if you’re looking use these guys, I will be coming back over and over. 10/10
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