"Excellent service provision"

Kind and friendly staff who take the time to get to know their customers and who make it a personalised service. I have been with this company for over three years and have been extremely impressed with the provision from start to finish. I would be happy to recommend Compass Vehicle Services to my NHS colleagues and to anyone in need of a lease car from a reputable company. Thank you CVS for a positive experience.

"CVS LTD fantastic experience"

CVS ltd have been fantastic from start to finish. I was doubtful I was ever going to be able to lease a car due to my not so perfect credit score. I found cvs and dealt with Ben who has been amazing and made the whole process so easy. I was even without a car for a month until my new car was ready and Ben loaned me a car and delivered it to my door. This has to be one of the best companies I have ever dealt with, they have gone above and beyond in helping me get the lease car I wanted.. Thank you 😊

"Excellent!!"

I can’t fault the team. From start to finish, excellent customer service and they truly don’t let you down. I’ve been leasing from them for around 2-3 years now. I’ve recently had issues with one of the cars, Graham & Ben were quick to act and get me out of that car and into a new one within 24hrs. Where else can you get that kind of service? Nowhere! Truly, thank you

"Avoid"

Avoid! The customer service is sadly non- existent. I sent all documents in three months ago and never received a reply or even a mere acknowledgment.

Even if one is turned down one would expect a courteous answer. Unfortunately those people regrettably do not have any manners or basic customer service skills.

"Great company"

Great company, friendly, approachable staff, fantastic experience so far :)

"Always friendly"

Always friendly, polite, efficient and like one of the family!

"Sound of Silence"

As with a lot of other people,when you apply you don't get any correspondence whether you have been accepted or not.
Just a simple yes,no or maybe would be good.
Not nothing.
Very rude

"Useless"

Useless, applied online and was asked to send additional details to someone called Ben so I did but heard nothing despite sending follow up mail. Tried again using the website, again sent the details, received a mail saying someone would be in touch and ignored again.

If you can’t help then just tell me but ignoring a customer is pathetic business practice and one sadly that’s reflected in the reviews

"Fantastic Service"

Graham was absolutely fantastic in finding the right car that suited exactly what I was looking for. Great communication all the way through. Would absolutely recommend Graham and Compass to anyone.

"Absolutly amazing company from start to…"

Absolutly amazing company from start to finish got me approved and delivered my car with in a week Ben was always available when needed and kept me updated and graham was such a friendly guy defo recommended