"Very nice products and customer…"

Very nice products and customer services!

"“Who knew that a chair shop could be so awesome?!”"

I am an occupational therapist and have used Back in Action for years for seating. I finally got to visit the shop today! I was with my autistic teenager, my husband and our support dog.
My goodness I cannot believe it has taken me so long to visit the showroom! It was so beautiful and the staff were so welcoming and child friendly. We must have been in the shop for over an hour being shown all the cool seating, gadgets and really beautiful plush seating that I dream of owning!
My teenager was so happy and made to feel so welcome. His review: “who knew that a chair shop could be so awesome?!”

Thank you so so much to the wonderful Shanna (sorry if I have spelled your name wrong.), you shared my geeky love of seating and how great it is to get the right position for the right person for the right job! <3
Have a wonderful Christmas and new year!

"Good service"

Good service! thanks!

"Great company"

Really helpful advice on the phone, I could not make it into the shop. Good website, great prices and fast delivery. Delighted with my new chair and so much more comfortable at my desk. Thank you

"MBTs for Plantar Faciitis"

I bought a pair of MBTs online following advice from a friend that they helped her plantar fasciitis. They arrived 2 days later and fit. They are having a positive impact on my painful foot and I have been wearing them exclusively.

"An excellent personal service"

An excellent personal service. Was able to 'chat' with a member of staff who was knowledgeable and very helpful. I had a phone call to confirm my order. The shoes arrived the next day. I am recovering from an ankle fusion so am only wearing the shoes for short periods each day. I will definitely use the company again.

"The experience and customer service was…"

The experience and customer service was amazing !
Sadly a part was missing when my chair got delivered.
However, I was immensely impressed by the level of customer service that followed up.
I called them, explained the situation.
The day after, I already got the missing part delivered.
I would really recommend Back In Action to anyone !

"Service second to none."

I was contacted before despatch of my chair to dobule check that all the ordering details were correct. I was also offered help if I had trouble assembling my new chair. Delivery was very quick. The care and attention before despatching my purchase went above and beyond and I really appreciated this. A really good company to deal with and exceptionally helpful staff.

"Kneeling stool with back arrived the…"

Kneeling stool with back arrived the next day from order. Item needed to be constructed at home. All bits were within the box and it was not hard to construct.

"Excellent next day service"

Have dealt with this company for at least 10 years
My last order of MBT shoes was here next day as usual
Unfortunately the exact model i wanted was not available but i think that is MBT rather than BIA