Carephar Medical Service

Health & Medical
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412 reviews
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Customer Reviews about

Carephar Medical Service

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Jamal

5.00/5.00

"Top bedrijf"

Top bedrijf. Vriendelijke professionals.Alles netjes verlopen. Ze beloven de uitslag tussen 21:00 en 22;00 uur te sturen, en was direct om 21:00 uur binnen.

05/05/2022

Marta Pru

1.00/5.00

"I lost my flight"

I lost my flight! I took a rapid test with travel certificate in the Utrecht location. They sent me an empty covid test certificate with no date, no name nor any information on it. I called customer services when I was doing the checking at the airport, but they couldn't find my data in the system. The lost all my information! After a long time on phone hold, they sent me a new certificate but it was too late. I lost my flight, I had to redo a test at the airport, rebook my flight for next day and cancel my accommodation. I contacted customer services and they told me they will just give me a refund for the test. (I really expected more from the customer service). Now after 3 weeks I'm still waiting for my refund. Please check the certificate they send in advance so this doesn't happen to you.

05/05/2022

Omar Elfares

5.00/5.00

"Super service"

Aardig personeel
Goed bereikbaar
Netjes
Schoon binnen
Super snel uitslag
Goedkope

03/05/2022

Nazzal El Fares

5.00/5.00

"Echt snel uitslag"

Heel vriendelijk personeel🌹
En echt snel uitslag 👌

03/05/2022

Inta Halvorsen

1.00/5.00

"Use If You Need A Headache And High Levels Of Stress"

Considering that you have to get tested a day before your flight, that you're in a foreign country, that you have to give them your passports and other personal information, that you are at risk of missing your flight and getting back to work after a vacation - it's just too much at stake to use a slappy business like this. We checked them out a day before, seemed ok. Showed up for a test, paid cash. No receipt. Do they even pay taxes? A guy said our results will come in between 9 pm and 11 pm. Nothing ever did. We didn't get a confirmation email or test results. I assumed that somebody had just taken our cash and pocketed it. It didn't even occur to me that I could reach out to customer service after 11 pm on a Friday night in Amsterdam. We had to leave for the airport at 5 am. We had to find an emergency testing place and pay extra to get home. Now, when trying to figure out what happened, I'm dealing with a rude and anonymous customer service person, who's blaming me that their employee recorded my email address wrong. It doesn't explain why my husband didn't get his test result either. No refunds, of course. Whatever their excuse is, from a customer's standpoint it's a SCAM. They shouldn't be in a business in any EU country.
P.S. Carephar's reply lies. "Employee" never explained anything or allowed me to check my email address. It's all after the fact, via email, when we've already left their country, so it didn't change a thing. I don't believe there was customer service available between 11 PM and 5 AM. There should've been a bounced email notice unless they use an outdated system. I didn't panic, I had to get back home and to my job on time. Proves my point that they shouldn't be in a business.

02/05/2022

Nadia Vlemmix

5.00/5.00

"Snel getest en op tijd de uitslag!"

Snel getest en op tijd de uitslag!

01/05/2022

Ninda

5.00/5.00

"Super!"

Super aardig personeel, fijn bereikbaar, netjes en schoon binnen!

01/05/2022

Maarten

5.00/5.00

"Super"

Super, aardig personeel, snel resultaat en volgens mij de goedkoopste

29/04/2022

carlo de gier

5.00/5.00

"Goed snel en goed geprijsd ."

Goed snel en goed geprijsd .
Geen opsmuk, maar wel
Professioneel, voor 60 euro
Middags 2uur de pcr test
S avonds 21:00 keurig binnen op de mail, wij waren zeer tevreden

27/04/2022

Michael Stephen

5.00/5.00

"Top service!"

Super geholpen door de dame die de test afnam in de Den Haag locatie. Heel vriendelijk en open waardoor de test afname heel fijn was. Resulaten waren ook echt tussen 21u en 22u binnen zoals aangegeven. Zeer aan te raden!

26/04/2022
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