"Late delivery"

Late delivery, no response to multiple emails, disappointed in the service and lack of help I will for sure not be a future customer again.

Edit: Only being notified of the delays after leaving a review but I do understand the short staff situation, would have really liked to be kept up to date via email then as even the tracking website estimated the delivery a few days ago and it did not arrive.

"Very very disappointed"

Very very disappointed. Ordered a birthday gift which would have arrived on time according to their website & my confirmation email (2-3 business days as I do not live in a rural area). Tomorrow will be day 5 and I'm still hoping will also be the day it finally arrives. Needless to say it is already too late and won't be half as special anymore. Is it really that hard to give an accurate delivery time? Would have hd no issue paying for faster shipping if I knew it was going to be like this. No shipping updates either apart from the one i received right after ordering, overall just a massive let down and I 100% will not be returning or recommending anyone to Not Socks.

"Never let me down"

Amazing service and quick delivery. So many good things to choose from. I rave about you to anyone who will listen. Thanks NotSocks x

"Fast no hassle trade...products were…"

Fast no hassle trade...products were exactly what was ordered and expected...many thanks

"If I wanted a crappy knockoff"

If I wanted a crappy knockoff, I'd have bought from wish. The picture looked great, was excited to receive. Very disappointed when what I got was a cheap shoddy knockoff of the product photographed.
When I approached the company they completely ignored any accusations of breaching the fair trading act, sending a crap product etc and offered a refund which I grudgingly accepted.
Disappointed because in the past I've been happy with them and then they don't even acknowledge my issue.

"This place has never let me down"

This place has never let me down. Great bargains and super speedy delivery!! I live in Auckland and because of lockdown and courier backlog I wasn't expecting my goods for about 10 days, especially since this retailer is in the South Island.

My order was dispatched the same day of ordering, and delivered the day after. The goods were fantastic quality. I think I might have to purchase more!!

"Customer service is amazing"

Customer service is amazing. Very reliable and speedy and polite communication. Delivery is fast, and orders were wrapped very well. Generous with replacement of broken toys. Special shout out to Melisa for her excellent customer service.

"Great Service!"

Great Service!
Fast and efficient, and my gifts wrapped beautifully.
Will definitely order again :)

Many Thanks.
Ali

"Great service in these unpredictable…"

Great service in these unpredictable times. Earrings delightful, in a xmas stocking for granddaughter.

"Excellent service"

Excellent service - delivered fast. Great selection. Very happy.