"Good price, good service"

Good price, good communication, order arrived on time in good condition, exactly as ordered, fitted working within minutes.

"Everything ok"

Everything ok

"Exception"

Exception support service from the team, genuinely helpful all in all very pleasant experience

"Great quality at great prices and…"

Great quality at great prices and delivered to our home address

"Best shop for your lighting needs"

Huge choice of fantastic lighting.
Very nice and helpful staff.
Easy access free parking.

"Adorn Wall Light"

Love the Adron external wall light design, surface texture & colour as well as the sale price so bought 2 but when home on trying to open just one glass screw cover to test fit the light bulb I found it incredibly difficult to unscrew without a rubber band for grip and completely impossible to screw back on due to a defective thread. Not suitable for an OAP to manage when the light is on the wall at height ! Lights were returned when staff found a 2nd glass could easily be removed however there were none left to replace the defective fitting.

"Great products and service"

Hi- really good service. Ordered and arrived in store when expected. Allan at Leeds based Pratts was really helpful and knowledgeable. Thanks very much!

"Service with a smile…"

We went to pick the products up and the assistant directed us to the back door where we could bring the car to load up.She was waiting for us and helped load he car.
Nothing too much trouble

"Customer service was very helpful and…"

Customer service was very helpful and courteous. Delivery was made on time as promised

"Always ask how the item will be shipped."

The finished goods were perfect but I was not made aware either in store or on the telephone that the whole chandelier was posted completely disassembled very similar to an IKEA FLAT PACK. It took me one and a half hour to assemble.