"Bought a dress up for my niece she…"

Bought a dress up for my niece she loved it. Great price and fast delivery.

"V happy"

Good value, great packaging, fast delivery. Items were mint condition

"Quick delivery and toys in excellent…"

Quick delivery and toys in excellent condition. Thank you!

"Perfect products"

Perfect products, really quick delivery! Competitive pricing will shop here again thank you!

"Great price and toys"

Great price. Quick delivery. Excellent choice of toys.

"Great offer and prices"

Great offer and prices

"Great prices"

Great prices, great shipping. Will definitely be buying from you guys again soon..

"Refuse to comply with consumer legislation"

Bought a nerf gun for my sons christmas present. When opening it, there was a scope that rotated freely. In the weeks following, we had a friend over who stated that the gun should have come with another bit to hold the scope in place - basically the gun had been delivered incomplete. I emailed customer service who did not offer me a refund and offered me 20% off. This is not in line with my rights as the item was delivered incomplete and not as described. Unfortunately it seems common sense will not prevail here and the team have little appreciation of the rights of their consumers. In the process of filing a small claim. A shame to have to resort to such a heavy handed approach but the law is black and white.

Update - I received the response below but the last email I got stated ‘unfortunately we are unable to provide a full refund as it is after 30 days since purchase’. I then followed this up with a notice of claim letter outlining clearly my consumer rights. I’d be wary of dealing with this company as clearly you have to be prepared to litigate to exercise even the most basic consumer rights. As far as I am aware they are not in the process of resolving it. The last I heard was the email I quoted, a further misrepresentation.

"Competitive prices"

Competitive prices. Good quick delivery.

"Great service "

Great value for money, great service, really good packaging protecting the items and super fast free delivery, love it