"I actually hired Trace to find…My Indian Heritage which turned out to be Askenzai Jew."

I actually hired Trace to find information I could not for over 20 years. Their conclusion made me understand why I couldn't find my information AND suggested my next move. I decided to do a second project with Trace since my first project was a life changing experience! I was ask to do a second DNA test which proved the man who raised me was NOT my biological father. Trace did my test and found my biological father.

"Horrible company, horrible service"

This is the worst firm I have ever dealt with. I hired them in August of 2021 to trace 4 lines of my family back 4 generations, they told me it would take 40 weeks, and they told me they would be happy to provide bound copies of my report at the end, as presents for my family, who I was giving them to as a present. The work was not complete until spring of 2022, twice as long as projected. I was not given any communication along the way except for rote emails saying the work was in process, I spoke to the researcher on my project exactly once in over a year and a half, and when the project was completed they sent me an email with the data they compiled and zero explanation. When I tried to schedule a follow on phone call or in person meeting with the researcher, it was heavily resisted, making it not worth pursuing any longer. No bound copies of the report were provided. The “report” appears much more like a “data dump” than a professional report. In fact, much genealogical information my family had already secured I provided to this firm, which ignored most of it. I paid for all of this up front. I have never had a more unprofessional, unsatisfactory commercial experience in my life. Please avoid this company, its salespeople, its researchers, period, at all costs. Thank you.

"VERY GOOD DNA COURSE"

I was very pleased with this online course that I could follow at my own pace.The course was very detailed in helping me learn all about DNA so I can become confident in my search for my paternal side of my family. I'm a visual learner and had plenty of handouts to study and videos to help me.

"Paid a lot of money"

Paid a lot of money. Report was incomplete. Documents were not translated so I could not verify the information reported. Sources were incomplete and not to NGS standards. You get one (1) review and when I asked about what I received, that was considered my review, although my second request I was told they may answer but will take a long time. Stay away, I am not sure their researchers are true professionals, they may just be people willing to look up information for whatever Trace pays them. Totally dissatisfied with their service.or lack of. Report was 5 pages of scrambled information. Not even a professional report.

"I was stuck with a great grandfather x…"

I was stuck with a great grandfather x 2 in either England or Scotland. Trace requested copies of information I had already found. Once they had that I got a call, as promised where the researcher clarified everything, told me what the research plan was and promised a call back within a few weeks. When I got the call back, the researcher had broken through the brick wall and found my answers. I received an envelope shortly after with the records I needed to prove their findings. The cost was VERY reasonable and I was thrilled with the result.

"DNA Trace - I learned a LOT!"

This course is an excellent introduction to genetic genealogy. It will help you direct your efforts should you choose to use DNA in your research. Be prepared to be challenged!

"This course is very informative"

This course is very informative. The Facebook support page was helpful. The course is well organized and methodical in layout.
To me, it's worth the cost. I feel like I am equipped to help people with their DNA matches to find common ancestors.
The written material could use a review for misspelled words, etc. Some of the quiz questions were worded in ways that made the answer confusing, but you can go back and retake the quizzes.
Very well done overall. I recommend this course.

"My experience"

The course was informative & well designed. The features of being able to go back and review information was very helpful This is an excellent way to be able to add knowledge of DNA into your tool box and use with traditional genealogy.

"I truly enjoyed the DNA Academy"

I truly enjoyed the DNA Academy: Genetic Genealogy course. I especially liked how the information was introduced, reinforced and made applicable through skills practice. There is still much to learn, but I believe I have a solid foundation from which to continue my education. Thanks!

"My favorite part of the Trace DNA…"

My favorite part of the Trace DNA Academy was the charts given to portray what was being taught. I thought they portrayed the subject being taught more clearly than I had seen before.