"It was a perfect week and a perfect…"

It was a perfect week and a perfect support! It was not the youngest Yacht we hat, but it was in a very good condition! Thank you for this beautiful sailing week!

"Nie wieder Hermes Yachting!"

Nie wieder Hermes Yachting! Kann als Skipper mit über 40 Jahren Chartererfahrung nur warnen und mich den negativen Berichten anschließen.
Abzocke: 80,-€ early check in. Boot nicht in übernahmefähigem Zustand. Bilge voll Wasser, Sanitärräume stinkend, Abwasserschale schwarz verdreckt, Klodeckel gelb, bewegliches Gut schwergängig ungepflegt, bei Übergabe Schäkel vom Groß abgeflogen, Ankerwinsch mit Wackelkontackt, Schramme an Backboard, Bemängelung führte zu verspätetem Auschecken nach 4 Std unter beleidigenden Äüsserungen des "Einweisers" Auch hier: App zur Selbstüberprüfung des Schiffes. Seekarten der Zahl nach vollständig, jedoch einige Karten doppelt, Hauptsegelgebiet fehlend, Plotter in Billigversion mit groben Küstenlinien, ohne Angaben von Untiefen. Hatten eigene e-Karten dabei, sonst währe eine Grundberührung bei dem Kartenmaterial unvermeidlich gewesen. Küchengeschirr verrostet, Kühlschrank verpilzt und stinkend.
Wurden um frühere Rückgabe gebeten, Wartezeit ca 3 Std, bei Übergabe als Personen des 3.Reichs beschimpft worden, weil wir die Mängel nicht akzeptieren wollten. Gut dass alle Mängel von uns seit Anbeginn der Fahrt (Schrammen etc.) fotografisch dokumentiert worden waren. Kaution nach 2 Wochen nur unter Androhung von juristischen Mitteln wiederbekommen.
Derartiges ist mir noch nie, auch in Griechenland, passiert!

"Top charter company in Greece "

I have sailed in Greece 7 times and this was by far the smoothest experience with a charter company. The staff are extremely professional during the check-in process and the whole process is managed effectively with software.
During the trip they were always available to support us and when we had a slight issue with the boat they sent us a replacement part the next day in the island we were.
Impeccable service from a top team!!
Highly recommended and we would definitely sail with them again!

"Amazing company and crew"

Amazing company and crew! We rented the boat Bellatrix for a week and it was one of the most unique experiences! Both of our kids enjoyed the trip and the team guided us through the whole process! Definitely recommended!!!!!!

"Nie wieder bei Hermes chartern"

Nie wieder bei Hermes chartern
Vor diesem Vercharterer kann man nur warnen. Ähnlich wie in der Bewertung anderer Hermeskunden war auch bei uns die Abnahme der Yacht nach dem Törn ausgesprochen unfreundlich und betrügerisch. Wir sollen Schäden am Schiff verursacht haben, für die wir definitiv nicht verantwortlich waren und die wir bei der Übernahme auch nicht erkennen konnten. Zum Beispiel war der Außenbordmotor defekt. Dies haben wir erst bei der ersten Dinghyfahrt bemerkt, da im Ausgangshafen keine Kontrollmöglichkeit bestand. Auch wurde uns ein Schaden am Ruder berechnet, obwohl wir keinerlei Grundberührung hatten. Insgesamt wurden uns Schäden in Höhe von 1250 € berechnet. Mit Wohlwollen hätten wir allenfalls 110 € akzeptiert. Es hätte ein schöner Törn mit einer wirklich schönen Yacht sein können, aber das betrügerische Gebaren von Hermes ist höchst ärgerlich.

"TERRIBLE EXPERIENCE"

Boat showing age- bathroom handles broke/needed repairs, light in bathroom broke, tender (dingy) 1/2 nearly deflated discovered during 1st time use, hot water useable only in 1 tank (found out the hard way), no assistance offered from company when asked queries-left on our own, poor support, onboard gas grille totally not functional, journey started with used gas tanks which we needed to replace, sails stuck making sailing difficult, and worst of all, got stranded in open water due to engine failure! After asking company for help and their advising sailing was safe, it was NOT. Took 7 hours once towed into port for company local mechanic to work in the engine. Company threatened to sue us if we did not return unsafe sailboat back into original marina!!!!

Few more:
Wifi plan we purchased did not work.

With pending storm and seeking guidance as to where to go and indicated to Hermes that Santorini Marina advised that boat could not go into Marina since it is too shallow - Hermes still advised going there! Hermes Did not know the Marina details and their boats specs.

Boat motor cooling system failed and alarm went off- Hermes expert advised to press the alarm button, disengage alarm and continue motoring.

Given problem with engine and we deciding to take shelter in first safe harbor - Hermes advised to not do that - rather go to a further island two hours away! Towards the later afternoon.

going from one island to the next the smoke started from the engine - disengaged engine and could not sail due to no wind. - called Hermes technical help - took over an hour for someone to return our call/message. Rather than sending a tow boat - they required the captain to trouble shoot for at least a couple of hours before Hermes decided to send a fishing boat to tow us to the next nearest island.

Hermes advised not to report/call the coast guard for help / rather - they asked if the coast guard asked us for details to refer them to Hermes technical expert - why? What have we to hide? Why divert from maritime protocols? What does Hermes wish to hide? Or not disclose to Coast Guard?

⁠When docked- waited three hours for mechanics for possible repair. Took 3 mechanics over 3 hours to repair. And then needed to wait at least 12 hours for the repair work to be finalizef (could not sail until following day).

Crew had no confidence that repair would work and that we would be stranded on way back to Olympic Marina (a 55 mile journey). Captain was forced to return the boat under threat of prosecution!!!

"Terrible experience"

We chartered the sailboat - Vanilla Sky and encountered the following problems:Boat showing age-bathroom handles broke/needed repairs, light in tha bathroom broke, tender (dingy) 1 side nearly deflated discovered 1st time using, hot water tank only available in 1 tank (discovered after running out), onboard gas grille no functional, initial sail without complete gas tanks, paid for wi-fi (critical for some on board) and did not function (was reimbursed at the end of the sail but too late) - WORST of ALL - boat stranded after engine failure! Contacted the company whilst sailing with engine signaling distress- were told to keep using as it was probably a faulty fuse!!!! It was not, needed to be towed into a port waisting a full day of sail and left unsafe in open waters. Local mechanic finally meeting repairing engine ("it should be ok to sail") but not 100% guarantee the repair is effective. None of the crew felt safe to continue to sail with a faulty engine but were advised we would be sued if we did not return the Vanilla Sky to orginal port. We never recommend Hermes sailing (there are better companies to rent from) nor renting Vaniall Sky (which we saw has been rented out immediately after return to port by us).

"Absolutely amazing experience and totally recommend to sail with Hermes Yatching"

Absolutely amazing experience and I totally recommend to sail with Hermes Yachting!!! Exceptional and well rounded service from the beginning to the end, very friendly staff while being professional at all times, and always keen to help and go the extra mile.

We had booked Andros yatch (Olympic Marine) for a week in mid August, and did island hopping to Kythnos, Serifos, Milos, Sifnos and Kea. Once in a lifetime experience and no words can describe how amazing everything was! The yatch was fantastic - it was new, spacious and clean with all the necessary
facilities on board!

Huge appreciation and respect to our skipper, George Sakkas, who had made our sailing trip
to be one of the best and unforgettable experiences in life! Extremely skilful and knowledgeable, very well mannered, calm and patient under all circumstances and weather conditions! He was always flexible and happy to accomodate our requests whenever possible!

Thank you so much George and Hermes team, we will be back soon :)

"Very friendly and professional service"

I'm a very loyal customer if this company. We rented boats there twice: once in Ionian in 2021 and second time from Lavrion in August 2023.
The company has a wide fleet of Hanse boats. I like it very much for comfort and friendly operation.
Both times we received very fast and very professional services during check in and check out. Very good assistance before your trip, during the trip and after.
Early check in is highly recommended. You will be able to get out from port as early as 2pm.

"3. Charter bei Hermes Yachting"

Wir haben zum dritten mal bei Hermes gechartert und diesesmal eine Hanse 508 aus 2022
Es hat alles bestens geklappt !
Sehr nette Begrüssung, sehr guter check in !
Die Yacht war in einem sehr gutem Zustand und bei dem checkout zeigte sich Hermes sehr kulant !
Alles in allem......... eine tolle Woche bon A bis z
Ich kann Hermes Yachting nur empfehlen !
Wir kommen definitiv wieder !