Hermes Yachting

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51 reviews
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Customer Reviews about

Hermes Yachting

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Tim Tsarouchas

5.00/5.00

"Amazing experience."

Amazing experience.
Fully recommended.

09/01/2022

xrysa nikolakopoulou

5.00/5.00

"A helpful team & best trip!"

Hermes Yachting team was really helpful and our trip couldn't be better. Greece is one of our favorite sailing destinations and we highly recommend!

06/01/2022

Michael Huerth

1.00/5.00

"Voucher lost, doubtful business practices!"

UPDATE 2022-12-21
They are trying to shy away from the court letter and pretending not to be present at the webpage shared address - well, I trust German legislation will find a way to knock a little more intense at their door. Else, if HERMES keeps shying away the court will make a call anyway :) - I love German justice!:)
STAY AWAY from Hermes, they clearly have the potential to screw you!

Update 2022-11-15
After 2 years we are taking Hermes to Court - let’s see what they have to say as they refuse any reaction.
STAY AWAY from a charter with them!


Update 2022-04-01:
Payment reminder without feedback - next step will be via a lawyer.:)

Unfortunately it seems like my reviews magically disappear from trustpilot, therefore I took the freedom to post on GOOGLE / TRIPADVISOR / FACEBOOK as well to not have fellow sailors share our poor experience.

We had a very poor experience, starting with the booking process, taking advantage of our crew-voucher for a trip that was cancelled due to COVID and finally we received a very pressuring contract with no obligations for HERMES but the ask for more down payment (which can be withheld by them for no reason!).

ADD-ON:
Till today, 14th January, there is no response from HERMES (MR. Apostolis Tsarouchas) what will happen with our down payment - I count it lost!

As of today, 10th February, there is no feedback and we will take legal action. More to come.

Overall my intention is to prevent fellow sailors from this industry harmful experience with that company.

HOpe this review remains on Trustpilot and is not made redundant as the previous ones. :-)

Best regards,

Michael Huerth (skipper)

06/01/2022

Jeremy Cate

5.00/5.00

"This was my second time to rent a…"

This was my second time to rent a yacht. Everything was very professional and quick. Excellent service.

30/12/2021

Krzysztof Cedro

1.00/5.00

"I chartered Bavaria Cruiser 46…"

I chartered Bavaria Cruiser 46 "Oceanos" in Sept 2021. The bow thruster did not work, the mainsail (torn in half) was repaired in such amateur way, that we could hardy sail on it, 4 out of 9 door locks did not work (we had to use silver tape to keep doors closed), stern bathing platform could not be lowered (so we could not have any swimming), radio broke down (so we could not ask for the assistance entering Lavrio in the wind of 7 B). What's more, emergency phone did not answer.
Sorry to say, but if you want to waste your holidays - use Hermes Yachting !

13/10/2021

JL

1.00/5.00

"Never ever again...rippoff ARIA 2021"

ARIA, 2021 engine failure !!! Aria 2021 also brandneu, für eine Woche gemietet. Zunächst fürchterlich stinkende Bettwäsche geliefert. Dies auf Anfrage ausgetauscht…kann ja mal passieren. Am Tag 4 raucht der Motor und fährt nur noch mit 1600 rpm. Lässt sich neu starten und unter geringer Last weiterfahren. Laut Vanggelis von der Base läge es am Dieselfilter. Sollten nach Loutras segeln gegen den Wind obwohl anderer Hafen deutlich näher war mit weniger Gegenwind, da dort der Tachniker war. Zuletzt kam der Techniker doch an den anderen Hafen, tauschte die Filter aus, die alle ok waren. Das Problem bestand weiter. Vanggellis drängte darauf, dass wir die Yacht bei 30 kt Gegenwind und 2m Wellen nach Lavrion bringen sollten und den Motor nur mit max 2200rpm nutzen sollten. Originalton „Dont forget, it is a sailing yacht, so the main propulsion are the sails.“ Nach ewigen Diskussionen und meiner kathegorischen Ablehnung wurde ein professioneller Skipper organisiert, der am nächsten Tag kam. Nun hiess es er solle als Crew Member eingetragen werden. Wieder unangenehme Diskussionen mit dem deutschsprechenden Tim von der Base unter Vortäuschung von rechtlichen Problemen durch den Chartervertrag etc. Zuletzt transferierte der sehr nette einheimische Skipper die Yacht zurück nach Lavrion, offiziell als Skipper der Yacht, mein Charter wurde unterbrochen. Wir nahmen die Fähre. Bei Ankunft waren schon Techniker an Board, checkten den Motor, der wieder rauchte. Beim Checkout (ich war 3 x da um es zu versuchen) hiess es „wird morgen stattfinden“. Es kommt ein Techniker um den Motor zu checken und festzustellen wessen Fehler es war. Am Folgetag war kein Techniker da. Tim von der Base wollte „nur die Fakten zusammenschreiben“ und stellte im Report fest, dass nach dem Fehler noch gesucht wird und am selben Tag ich noch Bescheid bekomme, und in entsprechendem Falle die Kaution zurückerstattet wird. Es ist nichts passiert. Es wird vertröstet und auf Zeit gespielt. Nach 3 Wochen der Bescheid der technischen Untersuchung, nicht unterschrieben, dass der Motor in Ordnung war. Es wir eine Rechnung von 1240 Euro gestellt, die Seven Seas Alliance berechnet für den Transfer. Rest wird rücküberwiesen. Die Firma Seven Seas Alliance gehört genauso wie Hermes Yachting Eftymos und Maria Tsarouchas. Sogar die Telefonnummer und Adresse der Firmen ist gleich, wie auf den Bildern sichtbar. Hiermit nimmt die ganze Geschichte kriminelle Züge an. Never ever again…..

die links zu den Videos sind über die Google Rezension verfügbar

08/10/2021

ΑΛΕΞΙΟΣ ΠΑΠΑΣΤΑΜΟΥΛΟΣ

5.00/5.00

"First time ever we rented a yacht and…"

First time ever we rented a yacht and indeed we had an amazing time. We will definitely come back next year.

30/08/2021

william maggio

1.00/5.00

"NEVER RENT A BOAT WITH HERMES YACHTING"

I'm really sorry but my opinion is that you have to avoid these people. The boat was really in a bad maintaince status. A lot of things where not working properly. We left the port for our 2 weeks holiday without anchor light, steam light and all the indicator (fuel and water) were not working. The day of the check-in we had to wait from 9 a.m. to 5 p.m to take the boat (don't worry they ask you anyway to come back a day before because the out will be on time at 9.p.m). The boat was dirty and the end they charged us a lot of money on the deposit for damages that we didn't. I was not so clever to check everything properly and did not report promptly all the issue, trusting in their professionality. I did a big mistake!!!

30/08/2021

Francesco Vialli

5.00/5.00

"Alles hat super geklappt"

Alles hat super geklappt. Unsere Lagoon 42 war brandneu und auch der check-in war wirklich hoch professionell. Vielen lieben Dank an das Hermes Yachting Team

18/07/2021

Antonis Giannakopoulos

5.00/5.00

"Everything was superb"

Everything was superb! from day one to day seven. shout out also to the great base staff!

17/07/2021
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