"Great product and extremely attentive…"

Great product and extremely attentive customer service thank you to Kimberley and team
Good to support local company 😊

"Ordered an item for my dog ,service was…"

Ordered an item for my dog ,service was excellent and although this item did not fit and had to be returned I was delighted with their swift customer service replies
Would definitely use them again

"pay taxes for import into EU"

Unfortunately whe had to pay taxes because this is mandatory for imports from GB since 2021... EUR 23,42

"Great company to deal with"

Great company to deal with. Had to return a coat that was too large. It was exchanged with no problem at all.
Friendly and efficient customer service and good quality products. Would highly recommend and will use again.

"Unfortunately had to pay lots of taxes on the parcel"

The package came quite quickly and had a personal note on the receipt which was a nice touch! The backpack and the bathrobe seem fine but we haven't tried them yet. (the lickimat is not completely even and it seems the food comes out very slowly so I'm not sure how I like it).

Unfortunately we didn't know that we'd have to pay tax for parcels over €150 worth since brexit.... So we ended up paying about €75 in duty for the import. That hurt a lot. I wish the store would've had a note somewhere with that amount of money that's free with shipping overseas because I mainly ordered the backback because it got recommended to me. The other things were just so I didn't order from multiple stores lots of packages.

"Quick delivery and eco packaging a…"

Quick delivery and eco packaging a plus. Great service. Handwritten note a nice touch too.

"All round fab"

Quick delivery. Great product. 10/10. Thank you!

"Good product and service"

Quick delivery, great product. No complaints.

"Very impressed"

Very impressed, the first coat arrived and what wonderful quality, unfortunately we measured it wrongly and it was too big.

However, on speaking to them we were able to return it and exchange for another one with new measurements.

The sales team are wonderful, answer any e mails promptly and always pleasant.

Would definitely reccommend.

"Very late, can’t speak to anyone"

Ordered 4 fleeces for my dogs last Tuesday. On the shipping it says 2-3 days. Royal Mail have still not received these items from Travfurler. I have received 2 emails saying they are dispatched when they are not. No idea when I will get the items and can’t speak to anyone. Will use Amazon in the future, it is so much easier!