"Delays and confusion"

We ultimately had 3-4 people work in this as we kept being assigned new advisors. This created a lot of delay. Additionally, we had to keep clarifying the same questions over and over. Lastly, even when everything was supposedly completed it took months to file the returns.

"There was a bit of shuffling around in…"

There was a bit of shuffling around in terms of who I was working with during different phases of the process. That wasn't always clearly communicated. There were also some automated emails that did not correspond with the phase of the process I was currently working on.

Other than that it has been a good experience to date.

"Detailed Process"

Very detailed about the process and walked my company through how it works.

"The paperwork was handled…"

The paperwork was handled professionally and they were always responsive.

"Everything went as planned"

Everything went as planned. Everyone was very helpful and what they said they would do, they did. I would recommend them.

"nightmare with the ERC processing"

nightmare with the ERC processing. The least smooth transaction I have ever experienced. I was hoping that this company would make this easy, but from the get go it has been a nightmare. Different people saying they are in charge, lack of communication, having to send the exact same requested documents as many as 5 times because they cant seem to keep track of anything- and now we are 4 months in and they havent even sent the paperwork to the IRS because they claim they have been working on an internal processing error for well over a month. Totally not a dependable company to do this with. Couldnt be much more desappointed or irritated.

"The process was painless"

The process was painless

"Great accurate delivery…"

You delivered exactly as you had promised. Accurate , timely information, quick to respond , great communication.

"Working with them has been easy so far."

Working with them has been easy so far.

"Process of getting ERC credit was…"

Process of getting ERC credit was seamless. No issues and went fairly fast.