"Comfy chair"

Lovely, Comfy rocking chair . Delivered quickly after ordering.

"Excellent experience"

Payment was super easy, delivery was very reasonably priced and fast. Absolutely adore the chair, me and my daughter fight over it regularly!

"I still haven’t received my cushions"

I still haven’t received my cushions, apparently they have been returned to the company!

"Very good listen to your problems"

Very good listen to your problems,
And works hard to solve it.

"Great chair very comfortable"

Great chair very comfortable. Good value for money.

"Brilliant!! "

I contacted Kub as I needed a replacement cushion for my mums rocking chair. They couldn't have been more helpful, went above and beyond my request to ensure mum got the best service possible. A special mention to Emma, she is so helpful, kind and kept in contact throughout the whole process. Fantastic customer service from a fantastic company.

"Sale Price ?!?"

The product is great, however,

The website clearly had at the top a countdown timer for the sale and the chair was offered with a good discount.
Due to the countdown timer myself and my wife felt hurried into making the purchase before the timer ran out.
When checking the order status the following morning I was shocked to see the chair at a further reduced rate.
I contacted customer service who have refunded the difference.

The money is not the issue, it is the pressure of the countdown provided to encourage the decision to be made by a set deadline. I wouldn't expect the product to then be cheaper than the sale price hours later.

"Super fast delivery"

Super fast delivery. It’s still In the box though waiting for the nursery to be decorated

"Item arrived chipped"

Order went through well. Box arrived damaged and some of the paintwork was chipped on the armchair. Other than this it is a nice chair and easy to put together but the handle part has about 5 chips in it so we like a replacement if possible for this part. Would be better if you could select a day of delivery as no idea what day it is arriving and a big item that can’t be left with a neighbour. Did offer a try again in 24hrs or 48hrs which luckily worked for me as I am off on a Thursday but if I worked 5 days it would have been sent back.

"Very pleased with the tuff tray I…"

Very pleased with the tuff tray I bought for grandchildren. They'll love it.