thesofaking.co.uk

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180 reviews
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Customer Reviews about

thesofaking.co.uk

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Sandra

5.00/5.00

"Spot on…..brilliant from start to…"

Spot on…..brilliant from start to finish. Exactly what we needed. 100% fabulous

17/07/2023

Anthony Laleye

5.00/5.00

"Communication and delivery was good and…"

Communication and delivery was good and the product itself was perfect

29/06/2023

Mozzi13

5.00/5.00

"Excellent all around"

Excellent all around

19/06/2023

Mr Richard Ellis

5.00/5.00

"Very happy with product"

Very happy with product

14/05/2023

Nicola S

4.00/5.00

"Matthew 3 and 2 seater"

Came across the website while looking for compact sofa's, decided on the matthew range.
Sofa's are so much better than i thought they would be ( as they were cheaper than most shops ) quick and fast delivery, very helpful delivery driver and they look lovely in my frontroom and are very comfortable.

16/03/2023

Ali C

5.00/5.00

"Perfect!"

Really helpful. Sofa is lovely - exactly what I wanted. Great value and fast delivery.

09/03/2023

Justin D

5.00/5.00

"Very helpful pleasant delivery person"

Very helpful pleasant delivery person

03/03/2023

Roger the Dodger

5.00/5.00

"Sensible prices, fast and efficient"

This is probably my toughest review to do so far because I always try to be brutally honest and recount my full experience, warts and all. I only really give 5 stars to businesses that have exceeded all my expectations.

Anyway, Argos told us that their sofas had a safety issue and were being recalled. They wanted to come on Monday to collect them so we would have been left without anything to sit on in our lounge, and only had a few days to source a replacement.

We went to DFS and SCS and found them both lacking. My home is about 2 miles from those stores but they both wanted to charge us an eye-watering £99 for deliery, which really is taking the pee, so they can both get stuffed. Most of their products also have a twelve to fourteen week lead time.

Anyway, Sofa King used to be in Northampton (near our local DFS and SCS stores) but the old Sofa King shop site is currently being redeveloped. Checked online and they appeared to now just be a shop in Birmigham, which was too far for us to go, so we ordered online. They had loads of sofas showing on a tab which said next day delivery (not next working day delivery) so we ordered a 3 seater. It just said '3 seater Oslo PU' so there are no airs and graces here, and the photos just showed the sofa and nothing else, so it didn't look brilliant, but we wanted quick delivery.

We ordered on Saturday afternoon and we were contacted on the Monday from an 01827 number, so clearly not a Birmingham 0121 number. The gentleman was trying to make out that he was a transport manager and had 'vehicles going to London 3 or 4 days a week usually, but none this week'. It was fairly obvious to me that this is essentially someone operating a small business. He also used a private email address and not a Sofa King email address.

Their website mentions eBay but I have an enormous distrust of eBay and most of the people who sell on it. After having loads of bad eBay experiences I have decided only to use Argos and a few other big players on there, as eBay really couldn't care less about punters.

Anyway, I explained that time was of the essence (even though they were offering us free delivery) and we needed it ASAP, please, as Argos were coming to collect the faulty sofas that afternoon. So he gave it to Palletline. The Palletline tracking system showed the collection address as being 'hidden at customer request', which again would usually raise alarm bells in my head, and the debit to my card showed another company name, not Sofa King. Anyway, we received it on the Tuesday and it looked and felt like real leather and looked far better than the drab photo on their website looked. We were so pleased that we ordered a two seater to go with it, which they sent out with Tuffnells.

So I can't say that this company strikes me as a major player in the sofa business but they did exceed all my expectations (twice) so I feel that it is only fair to give them a five star rating. Sensible sofa prices with fast and efficient delivery. Recommended.

15/02/2023

Ned Eduk

5.00/5.00

"Found exactly the sofa we wanted was…"

Found exactly the sofa we wanted was delivered efficiently with good contact with definitely use again as prices very good.

10/02/2023

customer

5.00/5.00

"Great sofa and fast delivery"

Great value sofa and fast delivery

14/01/2023
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