Unbolted

Money & Insurance
badge Company profile claimed
16 reviews
Overall Rating
Customer Reviews about

Unbolted

Write a review about unbolted.com/uk
Show Reviews

Darren

5.00/5.00

"Unbolted is the gold standard for luxury assets P2P loans"

They offer... Luxury Pawnbroking. Fine Art Finance. Auction Sale Advance. Auction Purchase. Business Stock Finance.

I've been an investor/lender with them for 4½ years, since August 2020.

I wrote a 5 star review in September 2021.

I opened an IF-ISA (flexible) with them in April 2023. I set my desired parameters and turned Auto-Lend ON. I drip-fed hundreds a month of funds into the account over the course of a year, until I'd finally reached my desired target allocation of P2P lending funds with Unbolted.
And simultaneously I turned Auto-Lend OFF on my standard Classic account, withdrawing funds as loans repaid. Only a very small balance remains of some defaulted loans which are in the recovery process, with items waiting to eventually be sold off at specialist auctions.

Overdue loans and defaults, which are to be expected, are handled very well, so are not a worry. Less than 6% of my invested funds are currently in loans which are 12+ months overdue. The record of recovery on defaulted loans is 100%+. The recovery rate is currently approx. 119% of net amount due to lenders, which is reassuringly impressive.

My IF-ISA (flexible) account has Auto-Lend ON. Invested funds are very well diversified spread over hundreds of different loans. The risks are reasonable. Returns on investment are good. It's a mostly hands-off, set and forget, minimal effort investment. I receive a daily summary of lender account activity by email.

Unbolted is a favourite, one of my top perfoming platforms out of eleven different P2P companies I am currently investing with. I highly recommend them.

09/02/2025

John S

5.00/5.00

"Satisfied Investor"

I have invested in Unbolted for over three years now and have been very satisfied. They are more suited to a small to medium sized investor as they simple don't do the volumes to invest large sums of money and cash drag can be an issue at various points in the year. I am running down my standard account to move my funds into an IFSA and this has gone smoothly, after 6 months less than 10% of my funds remain to be returned, which gives me confidence in the platform. The interest rates over the last 3 years have been very good and despite periods of cash drag my XIRR has remained broadly in line with the platforms stated returns.

05/04/2024

Nigel Coles

5.00/5.00

"A great company"

Unbolted are fantastic and even when one of their loans is not repaid on time it's put into auction and normally returns 140% of the initial loan. We only get 100% of that, as far as I'm aware, but that's all a lender expects. A great company.

21/03/2024

Kristen Coates

5.00/5.00

"Quick efficient service"

Quick efficient service. Professional, helpful and friendly. Fast valuations. Fast lending. Excellent communication. Speedy return of items after repayment. This is why I keep coming back to Unbolted year after year, for six years now. Very happy customer.

22/11/2023

Shehzad

5.00/5.00

"Exemplary service"

An excellent , satisfactory and fast service. 5 stars to the entire team .

Thank you

15/08/2023

Musaffar Patel

4.00/5.00

"While there are some outstanding loans…"

While there are some outstanding loans remaining in my portfolio, my initial capital has been repaid after a period of 20 months with some interest in addition to my initial capital. Despite not being overly optimistic about getting the 8% Annual return promised, I am satisfied that no losses have been incurred overall considering the current economic climate and the challenges p2p platforms have been facing amidst attractive interest rates offered by banks. Therefore would commend unbolteds' commitment to stay on top of things in face of these challenges.

06/04/2023

Anton Stoynev

1.00/5.00

"It is almost 4 years and Unbolted can't…"

It is almost 4 years and Unbolted can't repay my investments in pawned items.

26/10/2022

Deby Nigel Coles

5.00/5.00

"As an investor"

As an investor, I am super happy with Unbolted. Monthly bank interest rates of 0.65% or 0.80% are better than what most banks give you in a YEAR. Thank you Unbolted.

16/12/2021

Adriano

1.00/5.00

"Not to be trusted"

Not to be trusted , they have no care whatsoever, my item was sent in good faith but as soon as I had a problem they didn’t want to know , my item went to the old unbolted address via special delivery but it then went missing as no one from unbolted could be bothered to make the 10 min walk to collect the parcel that was quite clearly in reception, before sending I had asked them to confirm address but no one answered , the customer care had been non existent and when I had asked to put my item on the unbolted insurance they said yes but when my watch went missing they went back on there word and completely retracted and washed there hands of the situation, I can’t tell you how much distress this has caused my family of course there are two sides to every story but this company acted in a shameful way.

29/10/2021

UK customer

5.00/5.00

"Pleasantly surprised, both in ethics and fundamentals"

I am one of these FIRE (financial independence, retire early) wannabes so I am always looking for a way to beat the rock-bottom high street bank interest rates. However, unlike everyone else I've ever met in FIRE, I try to invest ethically (ESG and impact investments, etc.) So I had mixed feelings about investing in a pawnbrokers. However, I need not have worried.

First, and most obviously, Unbolted deal in luxury items. Now, it may be someone is poor and simply inherited a luxury item they now need to pawn. But I think the majority of people who pawn luxury goods are reasonably well-off (at least until the point of needing to pawn items!). So, I feel better about investing here. Not because rich people don't need sympathy(!) but because pawning luxury goods is not at all the same as someone pawning a cheap-but-sentimental heirloom at Cash Converters to try and avoid imminent eviction from a squalid bedsit. So, if you have luxury goods to pawn, you (probably) have a long way to fall before you are facing starvation.

Further, some of the borrowers are simply businesses who use regular bridging loans as a standard part of cash flow.

More importantly, if you do your due diligence (as you should!) and read every single thing on Unbolted's website, you will learn that any money gained from selling the pawned item that is in excess of the amount owed MUST go back to the person who pawned that item (under UK law). So it is pointless for a pawnbroker to loan an irresponsibly-high amount in the hope the borrower will default and then the pawnbroker can sell the goods for maximum profit.

As for fundamentals, I like Unbolted a lot. They have items valued independently by specialist auction houses. Further, they tend to offer a low loan-to-value amount based on the lower end of the valuation. This is very conservative which makes me feel better about risk and also about not exploiting the borrower. I aim to preserve capital while beating inflation. Not win the jackpot.

I had worried that, in the event of an economic downturn, loan defaults would go up and sales prices at auction would go down. However, I have not lost any capital over the pandemic, and my interest has been consistent with projections. Even better, it has smashed my Zopa returns - (perhaps they shouldn't have abolished their Provision Fund (without telling anyone where those millions of pounds went) right before COVID) - and beaten my Ratesetter returns - who utterly disgraced themselves in the last year, even after closing retail investor accounts.

The website is easy to use but aesthetically ugly. Still, so long as the balance keeps growing, that is the most beautiful feature!

Cash drag is variable but recently has been awful. I put in £500 and it's taking months to all be invested. This cannot be helped by Unbolted and is not a trust issue so I won't mark them down. But be warned: drip feed.

So far, Unbolted are my most reliable and best-performing p2p investment. Inflation-busting returns with no reduction of interest over the pandemic (or negative rates like at Lending Works!) with no obvious reasons to exclude it from a portfolio that tries not to destroy people or planet.

09/04/2021
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved