Regal Wins

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183 reviews
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Regal Wins

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Amy.

5.00/5.00

"Love the games"

Love the games, the staff are very helpful to.

18/12/2019

jonathan glenister

1.00/5.00

"Absolutely shocking casino site."

Absolutely shocking casino site.

Iv used many as a serious blackjack player.

You can’t use your bonuses even on the games they claim you can.

Also lost £1000s on black jack which never happens side bets none existence and I’m sure there are more 2s than any other deck shoe I have ever seen at first I put it down to bad luck but I played on several different days along with different times could not get any return at all.

Being a addict to gambling I use the self exclude button when I need to stop.

with regal wins you have to email and wait for a response up to 24 hours!! How in the hell is that helping people with gambling issues when I am chasing loses.

You have already been fined £7.1 million for not following responsible gambling laws.

This should be plastered all over the front of your website and you would have no business!

And before you reply with use the support live chat tried that multiple times no response no connection etc.

You should be ashamed of this joke of a casino.

I will be approaching the gambling commission and don’t try and change it Iv screen shotted your directions for self exclusion you cost me £1000s because of that one button that every damn website has apart from yours.

I’m sorry but worse casino ever and if you are a avid player stay away because I know you may rely on self exclusions or breaks which take 24 hours at least to be replied.

Merry Christmas and thanks a lot your next fine I hope you go under.

18/12/2019

Jack Smith

4.00/5.00

"Withdrawel process is abit long but…"

Withdrawel process is abit long but other than that nice site and as for all the reviews saying i put 300 on or 1000 and didnt win its not just this site you may not win on its called gambling i put £60 on and won £450 on one bonus on a £1 spin on legend of big foot.

16/12/2019

Robbin Bridge

1.00/5.00

"Heed the warnings"

Hi I'm not going to ask you to read my review, I think the several reviews and the overall rating on this site says enough. The reply that they are governed by the alderney gambling commission means nothing. Alderney is in the Channel Islands and therefore not subject to UK law, this is why most operators have their sites in non UK territories for example LadbrokesCoral and William Hill in Gibraltar Paddy Power in the Isle of Man you get the gist of what I'm saying. Bottom line is you can do much better than this site so don't get sucked in, join a more celebrated or even just a plainly higher rated site cause this one is very poor. Happy gaming oh and regal don't bother with your usual templates replies cause I'm not interested

11/12/2019

Glen burnett

3.00/5.00

"No idea where to begin."

So let me make this rather clear. The website its self is decent the loyalty points should be more visible as I find that part rather complicated. Secondly trying to contact you guys via social media is dam near impossible 3rdly the withdrawl times to my master card are laughable. This pending withdrawl thing is strangely complicated so makes it hard to work out when I'll get my winnings or losses whatever it may be. I simply play 1 slot game and play it a lot I personally love the game and understand how it works I would however appreciate clearer means to contact you as even with 2 super powerful smartphones and a pc I cannot access live chat nor phone the number on the website

22/11/2019

John S.

4.00/5.00

"I'm amazed at the variety of feedback I…"

I'm amazed at the variety of feedback I have just read. Of course, much will depend on whether a new customer arrives expecting to win big from the start, and doesn't have the patience to play the long game - start off slow and small, and build when the games start playing well - it has worked very well for me on this site, and others - but not all of them. You can't blame the site if you lose big, if you bet small to test the site, give yourself a time limit, not a cash loss limit - if you're not happy after the period of time on small bets, leave and call the site bad, but at least give it a fair test before making your judgement.
Personally, I had a very poor start, but remained patient and have now reaped the rewards and I way ahead of where I started over the week. The withdrawal process is slow, but the live chat is very friendly and helpful, so all in all, I'm a happy bunny.
I took a star off, as there several slots I enjoy that are missing from the site, and only perfection deserves 5 starts :)

05/11/2019

lin binns

1.00/5.00

"What a load of rubbish this site is"

What a load of rubbish this site is. Just joined. I was lucky to win some free spins but the payouts were crap. Didnt get a play. Dont know what you get for joining but I got nothing

18/10/2019

Ray Hart

5.00/5.00

"Excellent Customer Service and honourable Intentions"

I had an issue with Regal Wins computerised system giving the wrong amount of maximum winnings. I queried it with live chat both Jay and Thomas.

Not only did they fix the issue and make sure I got my money (£1250), they also answered all the chats and emails promptly and with knowledge of the subject

Couldn't have asked for more

Ray

29/08/2019

Pat

1.00/5.00

"LOST £1000 NO WITHDRAWALS"

Deposited over £1000 over 7 days and still highest spin got £12 which went back in.HIGHER VALUE SPINS EQUALS MORE LOSING. It does not pay to bet high like £1 OR £2. ZERO RETURN .There are better casinos out there. This is not one of them. Considering gambling commission for complaint.

06/08/2019

Rejeanne Dicaire

5.00/5.00

"Galaxy S10"

I was notified that I won a Galaxy S10...and gotta pay $4.95 for shipping ?

27/06/2019
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