"Difficult to get a response from…"

Difficult to get a response from support. The questions were thorough but there was no reference to executor fees. The instructions indicate not to change the template but not one calls back.

"Recommend"

Easy instructions. Clear explanation of terms. Quick response from support.

"Willmaker is very user friendly asking all the right questions."

Willmaker is very user friendly and I got both wills done in a short time. There is a useful template to put all the financial account and contact information that the executors would need to proceed in finalizing the estate.

"Partial completion "

I’ve only completed a portion or far, but what I have completed was detailed and thorough. I know a tremendous amount about the subject and the software was comprehensive. The only thing I need figure out is some documents I’m going to use a custom approach and can I easily accomplish it. If I can create a “Trust Minder”, then it’s a slam dunk home run…

"So far so good"

So far so good! I'm half way through the personalization process but seems very easy once you get the hang of it. I liked the competitive pricing also.

"Hard issues made simple"

It takes a complicated issue and reduces the confusion with simple questions and options. I trust that the product is the summation of many good ideas into a few simple outputs that apply across the board of legal minds.

"Step by step "

Step, by step questions led us thru the process easily.

"Easy to use"

Easy to use. Comprehensive enough for a self-developed will.

"Easy to use and everything was complete…"

Easy to use and everything was complete and all points explained well. The only issue was I thought I was getting the Summer discount. Thought I clicked on it but in my statement showed full price.

"Help when needed "

When I needed it, they made adjustments to help me with my will. It was a positive experience working with their customer service.