"The customer service team"

The customer service team, especially Marco are very attentive. Questions I had were responded to in reasonable time.

"Great service"

The team at Wolph were very attentive when I had specific queries.
Marco was on hand to help me get the best out of my product. Thanks again all.

"The website has a wide variety of…"

The website has a wide variety of products, especially their own brand products, which are unique in design and high-quality materials.

"The women's waterproof laptop backpack…"

The women's waterproof laptop backpack I purchased is not only stylish and practical, but also very comfortable to carry and has a strong waterproof function, which can protect my computer and other important items even on rainy days.

"Very disapointing with Wolph"

Very disapointing with Wolph! Would not recommend, I’m afraid.

Had a waterproofed bag that flung open when full, due to bad design and poor buttons. Invited them to look themselves at the bag design but they didn’t (I would suggest this is an e-commerce business that is registered in London but ships from overseas?).

Shame as the company had a good website and I loved the look of the bag and the price - but proved too good to be true. Refund process took a while as well…

Stick with trusted companies is my recommendation to anyone reading this…

"No communication "

Have purchased a bag however I am still waiting for it to be dispatched. I have tried to contact customer service who clean l claim to be 27/7 with a reply in 12 hours, I have heard nothing back. After reading some reviews below I am now concerned I will never receive this bag.

Update, customer service have got back to me telling me there is a problem due to the delivery address. This has been confirmed to be the correct address and again communication has completely stopped. Has my order been sent? Is it lost in a warehouse? Who knows?

"Poor quality & customer support "

Bought a backpack. It arrived, three of the zip ties fell off so I reached out for support. A month on and I'm yet to hear anything and don't have any replacement backpack or refund. Won't use again.

"I purchased from Wolph and like other…"

I purchased from Wolph and like other customers, I was also disappointed in the size and quality of the product, especially for the price.
When I submitted my returns request, I was told that 2 backpacks had to be returned, when I only received 1 package.
I think this is a tactic to avoid the “30 Day Money Back Guarantee”, as I am not receiving a solution. Extremely disappointed

"Alison was very helpful in answering my…"

Alison was very helpful in answering my queries and providing options that suited my needs. Great customer service

"Shipment was so fast"

Shipment was so fast. Customer service was reactive.