"Buyers be cautious of dealing with this agency"

Buyers- they will push you to use their in house solicitor then ask for a file open fee for the solicitor. The fee does not go to the solicitor in fact they were surprised when I brought it up.

After our transaction fell through due to the seller backing out (the house was overvalued by the seller) they ghosted us. They are pinching money off buyers. The solicitors also take a week to respond. Get someone local and don't be taken advantage of by this dishonest bunch.

Update: Your employees clearly stated in an email which I provided you as well as your invoice you sent us stated that the fee was for the solicitor to open file with us not yourselves. This is invoice fraud. Dropped to 1 star rating from 2.

"Excellent agency"

Excellent agency, very professional and polite staff. Dhanish Khan - senior sales negotiator was amazing and supportive during the whole process.

"I've had a very good customer service…"

I've had a very good customer service from sold. Co. Uk, Dahnish Khan has been amazing quickly sorting my house out with the relevant people, only took a week to get pictures and went live then viewings which I received an offer from a buyer. It is now in the process of the sale going through, I would highly recommend the company to sell your property for you.

"Excellent service provided by Thea…"

Excellent service provided by Thea Willsmore in the selling of my mum's house in Wigan.

"We purchased a property through…"

We purchased a property through Sold.co.uk and received excellent service. Thea was very proactive and communication was first class, thoroughly recommend.

"Sold experience "

The sales team was very eager to take the sale but very poor follow up.
However I would like to appreciate one person in the team who was simply amazing Dahnish Khan. He communicated well and was honest. He really did try to make a difference. Thank you Dahnish.

"What can I say the service was…"

What can I say the service was outstanding the whole team was amazing especially Ella she kept all parties well informed about everything day to day never was to much trouble for her very polite at all times and kind. Ella you are the best 100%

"Good company to deal with"

After the initial hiccup of making our offer and it taking over 2 weeks to receive the Memorandum of Sale, we were then passed to Thea for the progression of our purchase. Thea kept in contact frequently and kept us informed of what was happening which was very useful. And I could always email her (rather than ringing) for information too. Thank you Thea for seeing us through to completion.

"Fantastic Service"

Ella Seki provided an extremely efficient service; maintaining regular contact between all parties.

"VERY UNACCEPTABLE UNRELIABLE SERVICE"

Beware of Sold Co Uk of lying through their teeth and not coming back to you when they say they would later in the week. Camil Arslan spoke to me on 30 July and said he would come back to me later the same week. I said not to phone the next Wednesday 31 July because I wasn’t available and to phone me back on the Thursday or Friday that week but never did. I emailed Camil 2 August reminding him that he never came back to me of which he totally ignored my email. On the 9 August I emailed Camil again warning of making a complaint if I got no response. Suddenly I get an email reply. Then on this reply was a complete lie in what he said which didn’t explain why he didn’t phone me back or reply to my first email. This is very unacceptable behaviour.
On the 20 July I emailed the director Marcus Horner when I first approached this company wanting to know and make sure I spoke to the best person who was capable of speaking to me because I have serious mental health. Because of this bad unreliable service causes my stress to get worse which proves they don’t care on the damage they cause me and my health.