"Zeer slechte ervaring! Pas op"

Zeer slechte ervaring!! Dit bedrijf ken totaal geen service en kunnen geen afspraken nakomen kost heel wat voeten in aarde allemaal en dan nog niet te spreken over hoe ze omgaan als je ze ergens op wijst als je belt word er niet opgenomen en op de chat word gelijk gereageerd en als het ze niet aanstaat word je geblokkeerd en krijgje geen reactie meer hele rare manier van werken en communiceren heeft deze firma als je extra wil bestellen moet dat eerst over 5schijven voor je een keer kunt betalen en dan een keer anderhalve maand later krijg je je producten als je gelukt hebt!! IK ZOU ZE ZEEER ZEKER NIET AANRADEN!! Mensen wees gewaarschuwd en denk er eens goed overna! Als de begin service als zo slecht is is de aftersales nog veel erger enige waneer ze blij zijn en je snel willen helpen is als er wat verkocht kan worden. ( ook daar niet over te spreken want het adviseren is ook redelijk ondeskundig)

"i placed 3 orders with them all arrived…"

i placed 3 orders with them all arrived on time very pleasant experience with a professional company the only thing was i paid for three delivery cost was quite high so asked for some money back just waiting for this to be sorted apart from that would recommend this company

"Delvery addresss outside of delivery area"

I do not live in outer Mongolia by the way !!!

Do not repond to their online chats and there delivery areas is useless . So i gave it 2 postcodes and both were out of their delivery are BUT on their website which i copied and pasted it sais

Delivery address outside the delivery area. All prices on the website are based on prices within our delivery area.If you wish to have an order shipped outside the delivery area, additional shipping costs apply on request.

So i requested how much and then i get phoned after no response for a week

"oh no we cant deliver outside of our area ........!

Make your mind Up !!!!

"Lack of UK Coverage"

I was looking to purchase a veranda from This company, went through the process on line only to find they do not deliver to Somerset! I would suggest this company should establish full delivery arrangements covering the UK to avoid wasting people's time!

"Fantastic product at great prices and great customer service "

After shopping around we decided to purchase our glass veranda from TuinMaximaal and fit ourselves - we were so happy with the product - delivery was slightly longer than advertised but that didn’t matter as we were still meticulously getting our ground works done.
All arrived very well packaged and the instructions were used along with installation videos on the website.
We installed on the back of a flat roof extension and had to alter the guttering to get the 8 degree pitch for 3.5 m projection but all the prep worked out and installation was seamless.
We didn’t end up hiring a lift genie and instead used acrojacks and wood to protect the surface.
The glass panels were heavy 4m x3.5 and hubby and 3 friends managed to fit them in one hour ! 3 adults to fit the glass doors - it’s now complete water tight and looks amazing.
So so happy we went with this company as the quote we had received from a competitor who didn’t offer supply only was an extra £20,000!
We also purchased the draft weather strips - please note that if you want to use weather strips and handles the handles go on the other side to weather strip.

"Can anyone let me know which builder…"

Can anyone let me know which builder did you use to get this veranda assembled if you are in the uk? For tuinmaximaal why don't you guys have a contract with some builder in the uk to install these verandas in the uk for the uk customers. I have been contemplating to buy this veranda for almost a year but can not find anyone to assemble it for a reasonable price. Pergolux now has a recommended builder for their pergolas in the uk. Something like this will surely increase your sales.

"I have recently received and installed…"

I have recently received and installed a set of glass sliding doors from Tuimaximaal. My initial enquiry by telephone was handled by Danny in Eindhoven ( I am in the UK). That first contact was such a positive experience it made up my mind that if I was going to use this type of product then it would be from Tuinmaximaal. Danny was not in his first language but oh how I wish I could get this kind of service from a UK manufacturer, so positive, perceptive and professional. I placed my order and I simply could not fault any aspect, the service, the quality, the delivery all absolutely first class! Mike the delivery driver was a total star, what a totally professional, helpful and genuinely friendly guy. I have spoken to Luna, Sophia and Jesly for various reasons and in each case our conversations have been a delight! I could not recommend this company highly enough, they are exceptional. John Walls, West Sussex England.

"Great Classic Veranda with small scheduling hiccup."

Our Classic Veranda from Tuinmaximaal is well designed and the finished article looks very neat and clean. It has also just survived an amber wind warning for Storm Darragh, so I thought it was time for a positive review.

Be aware that a change to the order resets the 4 week delivery schedule. We ordered the additional spot foundations because we didn't know what was under our patio. It turned out that there is a substantial concrete base, so I cancelled the spot foundations about 2 weeks after ordering. The Ts&Cs say an order can be changed up to 8 days before delivery is due - there is no mention that delivery will be re-scheduled. I had people and equipment booked for shortly after the original delivery date so I was not happy about the delay. Initially, Tuinmaximaal were reluctant to help, but after a few phone calls I managed to talk to someone that was willing to make some changes. The veranda was delivered in time and went up very smoothly.

"Only ordered some draft excluders for…"

Only ordered some draft excluders for the conservatory but they arrived on time and the quality was good

"EXCELLENT QUALITY ,"

EXCELLENT QUALITY ,
several weeks ago i put a poor review of this company due to customer service of a long delay supplying parts that were incorrectly sent .however having now finished the veranda i have got to give credit to the quality and finish of the materials .it is a first class bit of kit and the price is great ,really pleased with it , T Thomas