"What a wonderful experience we have had…"

What a wonderful experience we have had at Leonidas Brighton.
My husband was on a mission to buy me a lovely present from my favourite chocolatiers, Leonidas. We were delighted to see that they had plenty of products left and were one of very few companies that had bothered to make sure there was plenty of supplies. After much deliberation we settled on presents for me(!) and were delighted to see that we could click and collect at our local store within an hour!
And sure enough we received prompt notification that the items were ready and available to be picked up.
We called twice as the first time we were panicked because we didn’t know what time my husband was back to pick it up and the phone was answered efficiently with a very polite man who assured me that they were open late to accommodate a last minute rush which I thought was fantastic on Good Friday to do that.
We then had to phone again as my husband knew he couldn’t get back in time and despite being obviously very busy in the background the phone was answered efficiently and we could hear customers being greeted warmly in the background. They assured us that the presents would be ready and still there the next day to pick up at our convenience.
When my husband went into the store he said he was greeted in a very warm and friendly manner and what a pleasant experience it was shopping there.
So we would like to congratulate and thank the team at Leonidas Brighton for a fantastic experience both on the phone and in the shop, they did an amazing job at what I am sure was a very busy and pressured time with great customer service and attitude.
And to Leonidas for the most amazing chocolates in my Easter egg box!
Delicious!

"Although the chocolates were…"

Although the chocolates were outstanding, I believe that the labelling should say and show that the enclosed chocolates are gluten free. It is not good just writing on the label “Gluten free” on a generic label which shows gluten containing ingredients. I called your store and was told that the selection was gluten free and that the selection was from your counter display. It’s bad enough that retailers and manufacturers put generic notices on products saying “May contain” or manufactured in an environment likely to contain gluten due to manufacturing products that contain cereals containing gluten. I think you need to research the effects gluten has on someone who is a celiac and see how ill they become in a very short period of time.

"Store were very helpful"

I ordered online two gifts, I made an error with one of the addresses, so both gifts would go to the same home. I rang the store and they were wonderful, they sorted the error ensuring that both gifts were delivered to the correct homes. Thank you !

"Quality of chocolate and value good"

Quality of chocolate and value good

"As excellent as ever "

I used to get these chocolates as a special treat when I was young. Recently discovered they deliver, so I ordered some (and then some more…) and much to my delight, they taste exactly as amazing as I remember them, which sadly can’t be said for most of our childhood favourites. Definitely my favourite chocolates of all time

"Excellent Belgian chocolates!"

Great choice, reliable service and fast delivery. Second purchase with them.

"Perfect Easter Gift"

Great, quality chocolates bought as an Easter gift. Packaged well and delivered promptly in perfect condition.

"La fiabilité…"

Ce n'est pas la première fois que je commande via Léonidas Brighton...le service est parfait, les chocolats délicieux..

"Great communication and delivered in…"

Great communication and delivered in time for Easter…thank you!

"I bought chocolates for my sister "

I bought chocolates for my sister and Leonidas has never let me down. They arrived in time for Easter and she absolutely loves them.