"Rigid refund/exchange policy. Read the small print."

Purchased theatre tickets via this operator who are run by Ingresso Group Limited. The cancellation policy did say 'No refunds or exchanges available after purchase'. However, after a change of unforeseen circumstances I contacted Ingresso to see if I can simply change to the morning show as the same seats were available. It seems their rigid policy leaves no room for goodwill or discretion based on unforeseen circumstances. I would strongly suggest booking with the theatre operators directly (in this case BHLive for Fairfield Halls) as they were actually willing to honour a time change. Such a shame I did not book through them initially. Will not use this operator again.

"Overpriced tickets"

Added a significant premium for tickets to a show that was almost empty. Well, that's how they make money but why would you pay more than necessary. Book direct instead.

"Thriller (2015)"

Very good show!
Very friendly and helpful staff from UK Theater Tickets before the show.
Sorry but the dining at the Planet Hollywood was a disaster. Despite calling, reserving and being confirmed to eat before show at 6 o'clock, there was a waiting time of 25 minutes in Planet Hollywood which made it all a rush not even being able to finish desert.

"Good and fast service"

One week ago I booked 2 tickets for Wicked. The first time I tried to pay, it didn´t work. After this first problem it has worked. I got the tickets two days later (Germany).

"dissapointed"

I normally buy tickets from uk theatre and am very happy. This time I was lead to believe the face value of the tickets were 39.50 and I could buy for a special price of 24.95. When I picked up my tickets the face value was 19.50. so I did not get a discount price as lead to believe, If it had not stated face value then I would have accepted extra cost but I feel false advertising

"Superb Service"

I tried around twenty sites before finding this one. None of the others could accommodate my requirement of six tickets in the dress circle. This site was easy to access and use. It should be right at the top of the Google search. I would not hesitate to recommend it.

"VERY FRIENDLY STAFF"

EXCELLENT PRICE WITH THE PERFECT SHOW WILL USE AGAIN PLUS
VERY HELPFUL STAFF WHEN MADE MY ENQUIRY

"Quick Response"

I tried getting tickets for Jersey Boys from another website FOUR TIMES and could not pay. In desperation, I tried UK Theatre Tickets and got and immediate response. The cost were explicit between the actual ticket prices and the additional charges. I would use this site again when I am in England.

"Extremely Easy and Fast booking"

Great priced tickets and good seats too... Booking easy and straightforward to do.

"Great seats at a great price!"

I found the site simple and easy to use and had ordered my tickets in a matter of minutes. The seats we ended up with were fantastic, halfway back in the stalls, central in the row. Definitely would recommend and have already used again for tickets as a gift!