"Outdoor Curtains"

SnowCity and especially Mia Chen have been wonderful to work with! I had a few small tears in some curtain panels and they shipped me a new one ASAP. Wonderful service, fast, and I LOVE my outdoor curtains. I will definitely use them again. Thank you SnowCity!

"Absolutely horrible experience"

Absolutely horrible experience. I mistakenly ordered the wrong size. Orders cannot be cancelled online. I immediately emailed customer support. Several days later they responded stating it was too late to cancel the order. I returned the product immediately after receiving. Unfortunately I recorded the wrong tracking number and rather than refunding me when they received the package back, they are refusing to issue a refund without the tracking number.

"My customer experience was the worst I…"

My customer experience was the worst I have experienced with a vender connected with Amazon pay!
any problem Snowcity created is automatically your problem
They do not take responsibility for anything at ALL!
Ship the wrong Item and you have to pay extra to get it resolved
Delay and deflect is their only solution and use their extremely bad understanding of the english language to cover their nefarious intent to deceive and play their customers for their own advantage
super bad company!

"Good purchase!"

Wasn’t sure I had ordered the right thing. Wasn’t sure how the fabric would look. Am very pleased that the measurements were accurate, and the fabric has a nice smooth finish. Dust or dirt just brushes right off, and wrinkles disappear. I bought small weights in case of breezes, but so far they don’t seem needed! These curtains let in absolutely no light. Excellent!
Very happy with packaging and shipping time. Expedited as I requested. I would order again!

"You lie and you blame your late…"

You lie and you blame your late shipping on others! I’ve spent several hundred dollars with you and still have not received my curtains or a refund on two panels!
Thank you!

"We love our curtains and tie backs"

We love our curtains and tie backs, really dresses up our patio plus provides the shade we need

"Order Never Arrived Even With Express Shipping ($18)"

Ordered curtains on October 15, 2020, and paid for “Express” shipping (1-7 Days). It is now November 6, 2020, and after several emails to Snowcity, I still do not have my curtains! They have never been shipped even after emailing the company and being told they would be here in 7-12 days (although I paid $18.00 for 1-7 days) Now they are wanting to re-ship the curtains from another company instead of giving me a refund! After waiting this long and being lied to, I should get a refund and a free pair of curtains! Poor business management! They don’t even deserve 1 star!!!

"Good product and works great for us"

Good product and works great for us

"Curtains look great on our porch"

Curtains look great on our porch. Nice fabric that hangs well and looks great.

"Love my curtains"

Love my curtains! Good quality product and great service!