"Great products"

Great products! Customer service with Mika has been outstanding! She has helped me with my order and adding the night Swannies. Looking forward to using them! Thank you!

"I can see clearly now my eyes are protected"

Love my prescription Swannies! I must admit it took a couple of purchases to find the right size & color I liked, however this company truly went above and beyond in making sure I got what I needed & wanted. This company was recommended by my mentor (an expert who teaches about us about how we self sabotage). He wears his during online zoom classes & suggested Swanwick to all his clients. What really sold me was their 30 day money back guarantee & excellent customer service. I ended up getting a large pair of progressive daytime Swannies & use them all the time…they’re even great for reducing the glare of LED headlights from oncoming traffic at night! I just wish they had more colors & options, so that I can purchase another pair. Special thx to Mika in customer service for following up & making sure that I was satisfied with my purchase.

"FIVE STAR PRODUCT"

I’d like to start by saying that I really love my Swannies! I ordered them for a trip to England as I knew there would be lots of blue light interference. Unfortunately the shipping was not quite as prompt as I imagined and I ended up going without them. I then contacted them to see if they’d send me a pair there but there was a mix up with my email on my end. They were open to that resolution!
At any rate when I got home my swannies were there and I was very impressed with them. I wear them every night when we sit down to watch a movie and they work wonderfully! I bought the regular fit over pair and they work nicely with my prescription glasses.
I highly recommend. And I’m hoping they will be able to tighten up the shipping so it’s a bit more quick.
All in all would buy again and do recommend.
J: F

"Night Swannies for good sleep hygiene."

The Night Swannies I ordered (regular size) fit nicely. They are comfortable and seem very durable. I am using them to watch TV at night. I have implemented many “sleep hygiene” recommendations because I often have difficulty sleeping. A friend told me about this company. I am impressed with its commitment to addressing sleep issues related to technology & devices. The tech support is excellent with prompt turn around. Thank you! Cheryl

"too big, no response from company to return"

I ordered a size regular since there was no "small" option. There are way too big. I sent an email asking how to return since they said everything can be returned. It's been a few days, and I have not received a response from a human.
I have since heard back from the company and have settled on a satisfactory solution.

"I have no problems with the product"

I have no problems with the product. Recommend. However, I have to keep cleaning the lens. That may be my fault, or lens quality issues. Dont know. Maybe Im touching it too much, but it always has finger prints on it.

"Going the Extra Mile"

My original purchase was sent out very quickly from the day I ordered. However, I noticed that the shipping status seems to be on hiatus and has not changed. I then reached out to customer support to inform them about this. Melanie was the one who assisted me throughout my journey. Melanie initiated a request to their delivery partner and got a reply that we can only check in after 45 days.

I did just that once the 45-day timeline was up. Melanie then assigned me to send a second package with my order. I am happy to say that I got the second package and is now enjoying my Swanwick glasses.

Kudos to Melanie and the team for ensuring that I get what I paid for.

"Great Product, Average Customer Service, Poor Shipping"

I came to Swanwick Sleep on the recommendation of Dr. Jockers as I had multiple poor experiences with other blue light blocking glasses from other companies such as Reader and a pair from Amazon. My initial order of a daytime, no magnification order with clear frames and long side arms was messed up. I ended up with a pair of evening, 2.0 magnification, black framed regular length side arms. It was a bit of hassle to get the return handled and the time it took from Swanwick to send the correct pair was not the quickest. When the new package arrived, the outer box was damaged, but thankfully the glasses were fine. I've used the glasses for a few days now at work (I'm a high school English teacher, so a LOT of online reading). It's definitely helped; I don't feel the eyestrain that I did without the glasses or with the other pairs. BOTTOM LINE: the product's great but the customer service and shipping could be better.

"Apparently zero customer support "

I've left several emails. I left a message through their website form. And I called and left a message.

Nothing back.

The tracking on my order has not updated for almost a month now.

So yes, not the best experience.

"Experience was great!"

Experience was great! My blue blocker sport version fit perfectly and are well made. Thanks!!