"Excellent Service"

We had the misfortune of a break in which made our tills inoperable. We cannot thank Cunninghams enough, there response time was fantastic and really went that extra mile for us to reinstate our tills so we could open. Thank you.

"Fantastic service!"

Fantastic service!! Trevor has been awesome taking the complicated procedure off my hands & dealing with it immediately!!
Highly recommend Trevor & the team.
Many thanks

"Best support service from Nasir Ahmed"

Best support service from Nasir Ahmed

"Excellent service"

Excellent service, built a custom training session to suit our requirements and came out to deliver it in person. Very informative and great having the face to face support from the experts as they were equipped to answer any other questions we brought up throughout the session. Would highly recommend

"Exceptional Post Sales Support"

We found the installation process smooth and painless, as you would expect, but the standout for us has been the terrific ongoing support from Trevor (Davis). Like most system vendors and end-users we each have the "way we do things" and Trevor has been 1st class in helping us to get the maximum out of the system by finding an effective way navigate through where there may have been gaps, and fixing quickly any 'wrinkles' we have spotted along the way.

"The guys at Cunninghams Epos are first…"

The guys at Cunninghams Epos are first class - we have small problems and we have major problems - I have never yet come across something they can't fix - so a first class service especially to Trevor Davis (and all the others of course). Thank you to you all.

"Have been using this Epos for 7 years…"

Have been using this Epos for 7 years now and can say that anytime I've had any support issues, the team (and in particular Trevor) have worked quickly to resolve them.

"Always find a way to fix any issues…"

Always find a way to fix any issues quickly. Have been using Cunninghams for 7 years. Recently updated my computer system which is always tricky with the restaurant open. Steven Retallick went out of his way to fix any little issues before they happened, always very helpful and knowledgeable. Thank you

"Always very helpful and quick to…"

Always very helpful and quick to resolve issues, would highly reccomend.

"Helpful, Friendly & Knowledgeable"

In recent times when I have spoken to the Cunninghams EPOS Group Helpdesk they have always been helpful, friendly and knowledgeable. I have to specifically mention Trevor and Ian as they are the ones more often than not assigned to fix my till or PDQ issues. They are always professional and efficient, keeping me informed and escalating issues where appropriate.

Because of how receptive the helpdesk is Monday to Friday 9-5, the only thing I would improve about the service, would be the operators who log the out of hours calls.

Your out of hours engineers are also polite and competent, and also go out of their way to try and resolve any issue.