"The quality of the blades is…"

The quality of the blades is outstanding—they slice through everything effortlessly. I’ve used them for various tasks, from delicate tasks like filleting fish to tougher jobs like chopping squash, and they’ve excelled at all. The ergonomic handles make a noticeable difference in comfort during long cooking sessions, which is something I value greatly. I also appreciate the beautiful design that fits perfectly with my kitchen decor. The attention to detail in the craftsmanship is truly commendable. If you want to elevate your culinary game, investing in this cutlery is a decision you won’t regret!

"Wrong knife."

The knife I ordered was not the one I received.
I was sent a inferior product as the one I ordered was apparently out of stock. There was nothing to say it was out of stock when I originally ordered.
Sureley you would contact the customer and discuss different options or ask, can I wait until it’s back in stock or discuss alternative ones but no, just go ahead and send out a different one and hope I will be happy.
I sent a email to the company asking if they could arrange a return label for me to return the item to them. I had no reply!
I made a phone call to complain and make arrangements for it to be returned. Not sure if it was three or four different people I spoke to but it was not a quick call as you can imagine.
We left it that I could keep the knife and they would reimburse my payment method. I was happy with that but Guess what! I’ve not been reimbursed so another phone call is needed to chase this up again.
Absolutly shocking. Why promise something and not follow it up.
Luckily if I have no success with my second phone call then I will contact my credit card company to sort this out.
If they’d just contacted me regarding the issue then we wouldn’t be here in this situation. I have much better things to be getting along with than chasing a £20 knife.
I do hope that other customers will appreciate this review and make them think twice regarding making a purchase from this company.
Perhaps the company will also learn from this but I think not!

"Generally fast delivery depending on what your ordering."

Range and availability of items. Varying price range throughout the varrying qualities

"great things to order for kfc but still…"

great things to order for kfc but still some are not avaiable

"I'm happy with the services"

I'm happy with the services, quick and effective

"FANTASTIC PROMPT TRACKED DELIVERY"

FANTASTIC PROMPT TRACKED DELIVERY. I WAS VERY LUCKY WITH THE PRICES. SUPPORT TELEPHONE TEAM WAS EXTREMELY HELPFUL.
GOD BLESS LOCKHART.

"I received my order but only half the…"

I received my order but only half the number of items was in the delivery. I have been chasing for the rest of my order and despite number of times writing and contacting your customer services I still not received a reply. Above that I getting reminder email to pay for the full invoice. I have contacted Daniel from Credit department as asked him to stop sending me a reminder to pay the invoice.

"Easy reliable and quick service."

Easy reliable and quick service.
Well done

"General order "

Excellent service

"Stock arrived late"

Stock arrived late. Ordered mops and mop handles but they don't fit with each other. Also, a lot of items on back order for over 2 months.