The Creditfix Group

Financial Operations and Advisory
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793 reviews
Overall Rating
Customer Reviews about

The Creditfix Group

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EJN

5.00/5.00

"No complaints"

I have spoken with many customer service agents over the last few months, this morning was no exception to the level of assistance offered to me. Ashna Gokhool was the last member of staff I communicated with. Very understanding, very helpful and supportive. I’ve always received excellent service

14/04/2025

Vicky Nicholson

5.00/5.00

"Heatherwas a fantastic help "

Heather was a fantastic help very understand and sincerely thank you for your help

14/04/2025

Mrs Lynn Appleyard

5.00/5.00

"Gary"

Gary, was very helpful and resolved my issue promptly. Great customer service

14/04/2025

Charlotte

5.00/5.00

"Spoke to a lovely man today called…"

Spoke to a lovely man today called Callum Campbell. Sorted my issue out very quickly and made me feel at ease thank you

14/04/2025

Raivis Zvinbergs

5.00/5.00

"Danusha Changea really helped me out…"

Danusha Changea really helped me out today and was professional and swift to answer and sort out anything I needed. 10/10 customer service

14/04/2025

Paul Shelton

5.00/5.00

"The lady who I dealt with to dy was so…"

The lady who I dealt with to dy was so polite and such a nice lady so thank you so much

13/04/2025

Andrew

5.00/5.00

"Jayshree was incredibly helpful…"

Jayshree was incredibly helpful answering and resolving my query. Very friendly and genuine.

13/04/2025

Roy Hardy

1.00/5.00

"Never use this company."

At first it was easy to set up, they took regular payments and all seemed fine. 2 years into the agreement I had a bereavement and inherited enough money to clear my debt, I duly informed them and was told that on top of settlement and service fees they would take a percentage of my inheritance to. Absolutely disgusting. I paid up. That was 8 months ago and I still have no closure on my debts. I am now going to take legal action as their incompetence is leaving me unable to get a credit rating so I am going to become homeless. I advise anyone thinking of using this company to go elsewhere. They are a scam in my opinion.
Update, please see the post below from creditfix and note I have already messaged their customer services and had no reply. Shows them to be even more useless.

12/04/2025

Consumer

5.00/5.00

"I was in areas and credifix have done…"

I was in areas and credifix have done nothing but help me out an amazing company helping people out, Thank you

12/04/2025

Amy Warne

5.00/5.00

"Lifesaver "

Spoke to Jacqui today to make a payment. Thank you for making it so easy. I prefer to talk to someone in person when making a payment , very simple, very easy. Thanks again Jacqui.

12/04/2025
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