"SHYMI was very helpful"

SHYMI was very helpful. He went beyond his remit to give me extra advice that was very useful. Good job.
Robert

"I had an emergency this week and had to…"

I had an emergency this week and had to use the money I kept by for Credit fix. She was amazing and took so much stress of my shoulders, thinking I couldn't make the payment. Thank you

"A shame of a company"

Company as a whole is a load of rubbish had a debt added which wasnt mine. (got sorted a year later by a nice lady called safiriah oodiam) when i realised it was still on my account after a year is when i called to be spoke to like i was a child having a tantrum. Cant remember the ladies name but she kept saying what if bailiff’s came round what would you do. Rather then take note that at first i reported it as fraudulent. This is just one of many problems i have had they added 1500 on as i didnt give them my full rebate on my first year altho i called and got told i only needed to pay 50 percent of it. I still to this day dont understand how they can charge me for a voluntary payment as it is classed as in the contract. They readjusted all of my outgoings without consulting me first on one i wish was true was changed my electric bill to five pound a month. Cant wait to have the contract spent and done i think bankruptcy would of been easier then dealing with this company

"Spoke to Creditfix staff Danusha she…"

Spoke to Creditfix staff Danusha she was very helpful and friendly gave clear instructions.

"Friendly extra help"

Nicola and Jacqui provided friendly extra help with my account. All the processes were made simple and stress free.

"Great experience "

I spoke with Gary Mowat with regards to a payment I had missed due to various personal reasons. Gary was understanding asked if I was ok and if I had support at home. He talked me through my options, and made the process stress free. It was something I was dreading but happy I got sorted in a polite professional way. Thank you

"Very friendly and very helpful"

Very friendly and very helpful

"I spoke to Farhiya today from…"

I spoke to Farhiya today from Ebengate,very helpful and quick to respond. My issue was resolved :)

"Helpful and friendly"

Helpful and friendly

"Excellent customer service "

Danusha Changea had excellent customer service and was very helpful.