"A very special company"

It's impossible to recommend Poetic Endings too highly - they are a very special team who made one of life's most difficult moments much easier to bear.

Louise was absolutely wonderful, from the moment we first spoke on the phone when it was clear that my relative's life was coming to a close, to the end of a calm and perfectly judged service. She took us through the process so carefully and gently, and seemed always to be at the end of the phone or email, standing by to help solve problems and help us with anything that we were finding difficult in the days immediately following our bereavement, when we felt somewhat unmoored. Nothing was too small or too much trouble.

There were complexities in our family situation and Louise dealt with them with tact and care. I was able to process the emotional side of things much more easily because I felt completely confident that everything practical was in hand, that she would prompt me if I missed anything, that the funeral itself would go off smoothly - which it very much did.

Louise recommended Sophie Duval as a celebrant who would be able to navigate our complex situation, and we're profoundly grateful that she did. Sophie was truly wonderful - she just 'got' everything, and was so calm, reassuring and patient when we were trying to think through how the service should be. On the day, she managed to represent the spirit of the person we'd lost with grace and gentleness - it was an honest but also moving and celebratory service and we wouldn't have been able to get there without her. She is very special and I feel very grateful to have met her.

I wouldn't hesitate to recommend Poetic Endings or Sophie Duval to any family - if it's possible to find peace, they will help you do so, and they will be firmly by your side during a very difficult time.

"Memorable, authentic and beautiful"

Poetic endings organised a wonderful right of passage ceremony for my Mum. The celebrant was sensitive, eloquent and such a skilled communicator. She found just the right tone of light and dark for a moving and authentic ceremony. The care for my mums body was respectful and visiting the body happened in a lovely setting where I felt unconditional support. The family was supported, consulted and respected throughout. Many people who attended the ceremony said it was the best funeral they had ever been to. I can recommend them wholeheartedly. When its my turn to die I would trust them completely with the ceremony.

"I highly recommend Poetic Endings"

I dealt with Clare at Poetic Endings. The whole process was easy and seamless. My mother was transported from Bournemouth to London. I was gently prompted at each stage by Clare who presented me with various options to choose from. She recommended a singer for the church who was also a celebrant, she also beautifully read a moving Poem. Everyone from the company was professional and respectful. I can highly recommend Poetic Endings.

"I wholeheartedly recommend Poetic Endings"

I wholeheartedly recommend that you use Poetic Endings as your funeral director. From the initial conversation to follow up questions I had after the cremation, they were professional, sensitive and fully committed to ensuring the best possible ceremony for my partner.
I chose them because of their reviews as LGBTQI+ friendly. They are this and so much more besides. They are transparent about choices, costs and implications - this took the stress out of decision-making at a time when it feels impossible to make any decisions. They have strong relationships with crematoria and a wide range of celebrants which meant they could find the right place and person for the ceremony. Poetic Endings made the unthinkable task of planning my partner's funeral into an almost therapeutic process. Thank you!

"At a very difficult time"

At a very difficult time, Louise was so caring & helpful. She gave us full support throughout the whole time of arranging the funeral & was always available to speak to. All her staff were so caring. I would highly recommend Poetic Endings.

"Thank you Louise and Poetic Endings!"

Thank you to Louise, Clare and the team at Poetic Endings for taking such extraordinary and loving care of my mother. As family and friends we could not have wished for a better way of saying goodbye to our beloved mother.
I contacted Poetic Endings whom I had heard about and I was so glad I did. Louise was such an amazing listener and gently guided me through all the things I needed to do in what was an emotional time.
We opted to have our mothers wake at Linden House, which was an amazingly located venue, with great staff. I loved the room our mother was in, it was simply decorated and Louise and Clare prepared it beautifully, right down to the essential oils and background music my mother would have liked. Being with my mother and being able to lay personal items and flowers in the casket with her was such an incredible experience. In my 53 years and having been to a number of family funerals (my father, my grandparents) I have never experienced anything quite like this.
We ordered the leopard skin hearse for our mothers final ride to Kensal Green Crematorium and it was well worth it as we know our mum would have loved it.
We also used the printers Louise recommended for the Order of Service and they proved to be very good and patient with me as I kept adding more pictures and tweaking things here and there.

Thank you so much Louise, Clare and the Poetic Endings team for taking such good care of mum and making our pain of losing her much easier to cope with.

"Thank you"

Louise was wonderful and helped us say goodbye to my father in a way that was right for our family.

"Poetic endings did a great job!"

Poetic endings did a great job for both my husband and my mother. The funerals were totally bespoke as befitted them and our relationships with them. Everybody at Poetic Endings were kind and considerate and concerned that we should have as positive an experience as possible. I had been sceptical about the value of funerals but I am now convinced that they can be helpful if done sensitively which is what Louise and her team do.

"A perfect send off"

I wouldn’t have wanted anything different for my dad’s funeral. It was a perfect send off. Louise was amazing and really listened to what we wanted and organised everything. I couldn’t recommend Poetic Endings more! Thank you Louise!

"Beautifully executed"

Brilliant organisation. Pricing totally transparent, Went the extra mile from first meeting - immediately very reassuring. Looked after the person we all loved. Helped with the bureaucracy. Sourced perfect natural burial ground. Introduced celebrants. Sourced gorgeous flowers. Created a unique space to share last moments, installing a perfectly dressed yurt because there was no other structure. Fantastic attention to detail . Beautifully executed with maximum creativity, resourcefulness, sensitivity, kindness, empathy and compassion.