"long drawn out issue finally resolved thanks to FairPlane"

Had a delayed scheduled flight for a group booking with a Polish Airline in March 2015. The airline refused to compensate & drew it out 18 months with me fighting it alone. As I was getting nowhere, I contacted Fairplane (based on them being the cheapest with fees!) who took on my case. This was a year ago & had to do a test case first, once that was resolved in Dec 17, the rest of the claims was submitted. Almost 11 months later, we have finally received the last payment due form the Airline.

"Time wasted, zero compensation."

On 20.07.2018 I contacted FairPlane UK being curious if I can have a claim for a delayed flight which happened in June this year. The approach from FairPlane was fast and after I gave all the details I had been told that "Once we’ve got these details we can submit your claim for you and after our fees you would be looking to receive around £230 per passenger. Our fee is 25% plus vat and £25 admin fee". I was more than happy with their positivity and the fact that I could recover back some money that I lost because of my delayed flight. The entire process they said that will take 10-12 weeks and that they will keep me post it via email.
Fast forward on the 30th of August when I received an up date in which the FairPlane UK said "We are now carrying out evidential checks to ensure that we believe your claim has a good chance if we were to issue legal proceedings. This procedure involves using sophisticated software to check the weather patterns, airports and flight paths . This analysis can take up to 20 days to complete but is often much quicker."
And after that quiet until 26th of Sep when I sent another email asking for another up date since those 20 way passed.....Silence.
Eventually i received an email on the 3th of Oct in which I had been told "Unfortunately we rejected your claim as easyJet do not sell connecting flights, if you bought two separate flights through them it does not class as a connecting flight" Just keep in mind that the info about the flight that I was claiming for were provided at the beginning of the whole process. Imagine my surprise that I had after all this waiting time to be told basically that I do not have a claim. Furthermore they even told me "If you still wish to try and seek compensation for your affected flight it might be best to contact the airline themselves to see what they say regarding the matter" which is shocking.
PS; Since the FairPlane gave a reply in which they said that I didn't
supplied any info, I would add the Ref Number; U613359 for their
consideration

"Excellent company for getting…"

Excellent company for getting compensation! I had been refused by the airline as they said it was no fault of theirs (delay due to unruly passenger), however, Fairplane took on the case for both me and my husband and passed the money to us with no issues on successful win. Wouldn't hesitate to use again (hopefully wont need to!)

"I would recommend fairplane very highly."

I would recommend fairplane very highly.

"Absolutely 1st class service from start…"

Absolutely 1st class service from start to finish would highly reckomend this company Thankyou So Much

"Great result this company perceived for…"

Great result this company perceived for nearly 12 months for me finely got paid out thank you so much Sandra Wharton

"I would highly recommend this company"

Fantastic service, excellent communication and very quick payment!
Well done and Thank you Fairplane!

"Fair plane uk successfully claimed back…"

Fair plane uk successfully claimed back compensation for me, my wife and daughter from thomas cook for a 27 hour delay.
The process was complely free one phone call and a couple of emails was all it took.
Thomas cook initially denied liability but fair plane didn't back down and took it to the courts on my behalf.
There was no need for me to do anything apart from supplying my bank details for the money to be paid to me.
The process took 5 months to complete but that was down to thomas cook delaying things.
The compensation almost £700 was paid into my account less than a week later.
If you have had a cancelled or delayed flight contact fair plane and get the compensation you are entitled to.
Many thanks.
Anthony howells

"Unbelievable"

Unbelievable
Didn't think I would actually get this compensation after all this time. But they pulled through and I'm more than grateful for their services. Will definitely use them again.

"Excellent result.Very quick response…"

Excellent result.Very quick response with no hassle . Definitely recommend.