"Very satisfied for your service thanks…"

Very satisfied for your service thanks you very much.

"I was very satisfied with the company"

I was very satisfied with the company. They informed me every other week about the status of my claim.
According to my experiences with Fairplane, I would highly recommend them to everyone.

"Excellent company"

Excellent company, kept me informed on a weekly basis, and I am pleased top say successful with my claim. I would recommend them to my friends.

"It was so long but it really WORK !"

It was so long but it really WORK !

"I am extremely impressed with the…"

I am extremely impressed with the service provided by fairplane. Extremely efficient and professional

"Excellent service...I recommend…"

Excellent service...I recommend Fairplane to all my friends

"I instructed fairplane to recover…"

I instructed fairplane to recover compensation regarding a delayed flight, after a few months i received a email from a employee stating that the company didnt think i had a claim so as far as i was concerned that was our contract ended. About 2 weeks after that email i received another email saying that they had won my case. A few weeks later the air company paid me direct and now fairplane are requesting monety from me for the work they had done even though they stated in writing i didnt have a case. I contacted fairplane who said the email saying i didnt have a claim was sent in error and that the employee no longer works for them. I am sorry but this is not my problem. 7 months have passed and now i have received a letter saying court proceedings against me are going to take place. Well i say bring it on i will take my risk in court.

"Hello Richard"

Hello Richard,

I contacted Mina to confirm receipt of my proof of flights earlier today, out of curiosity I asked her the process along with costs involved should I wish to cancel and no longer use your services to which her tone and mannerism completely changed.

Mina mentioned that if I cancel then there would be a charge for the work carried out in hours or whatever work measuring tool your company uses. I made a small request for a bill on the work carried out so far to which she replied she doesn't have time to waste on creating a bill and would only issue me one if I cancel as the money she makes of each claim isn't great or worth her while.

Mina confirmed that accounts would raise the bill but she doesn't have time to write it and calculate the hours she or anyone else has put in which makes me question Fairplane's morals. I only spent 10 mins on the phone and she did most of the talking, kept speaking over me and interrupting me whilst speaking. Just because you have Fair in your company name doesn't make fair.

I do not wish for Mina Morris to handle my claim therefore I would like to request that somebody else take the claim and please get me a bill for the work carried out so far which can't be much as Mina said, the airline have requested proof which I just sent.

I await your professional response.

Regards
Mr Farhan.F.R.Khan

"6 years ago got delayed in Vegas…"

6 years ago got delayed in Vegas overnight when our Virgin flight was delayed as the pilot went sick. As per EU regs I contacted Virgin to ask for compensation (600 euros) and was told in no uncertain terms that I couldn't have any as sickness was acceptable. I saw an ad for Fairplane UK and spoke to an advisor and told them what had happened 5 years earlier. They said I had a claim so I provided them with the flight number. Today got told we would get compensation - after their 25% commission still got over £360 - which is more than I ever expected - I expected NIL. Good little app and excellent communication. Highly recommend them.

"Was told by your operator that I could …"

Was told by your operator that I could not claim for my flight been cancelled, so I entered a few details into fairplane they rang back the next day and set the ball rolling although it did take quite a few months we still ended up with are money so would definitely recommend using this firm for your compensation.