"Thank You!"

Thanks to Neeraj and Saif for turfing the grave and all their efforts in trying to keep things green! Appreciate your hard work.

"When the cemetery management decided to…"

When the cemetery management decided to replace the old sebum with the grass I was very displeased with it. I spoke to Neeraj and whilst he tried to help and was very proactive the job was not done properly twice again.

Then brother Saif, whom we have known at the cemetery for over 5 years returned after Ramadhan. He has always been brilliant. He has a heart of gold, he is compassionate and he knows the importance of treating both the deceased and the family with love, patience and care.

He has been a professional throughout all the time we have known him and he always takes responsibility for ensuring the feelings of the family are accommodated and that the graves are properly look after.

He absolutely corrected all the mistakes, carelessness and disrespect that had previously shown in the way my mother's grave had been handled. He met with me, understood my concerns and what I wanted, which was no more than in the way other graves had been done properly.

Everyone in the cemetery needs to be like him. He resolved the issue within a week of returning. An issue that had lasted almost a month.

Thank you brother Saif for the love, care and professionalism you showed and for resolving the issue.

Zahid

"Extremely rude clerk they put there"

The gardens themselves are mostly nice, but quite far from where I live. I try to visit once a week to pay my respects to the beloved deceased, and the visits are usually peaceful and meaningful.

However, during a recent visit, I experienced an extremely vile encounter. As I was leaving, a staff member (whose name I believe is Emma) pulled up in her car & approached me out of nowhere, blocked my path, and began shouting, “You were told yesterday we close at 4!”

Firstly , I hadn't visited the gardens in over a week, so it couldn't have been me she was referring to. Secondly, both the official website and management have confirmed that the park closes at 5pm, not 4pm—making her rant not only rude, but also factually wrong.

She then had the audacity to order me to “get out,” despite the fact that I was already on my way out before she confronted me, blocking my path and started spewing her nonsense.

Her aggressive and unsolicited approach, particularly while I was on the phone to others mourning & suffering from the bereavement is disgusting behaviour. It is not her place to pop up and harass me while I'm paying prayers& respect! or any mourning visitors.

Even though I believe she had mistaken me for someone else, the manner and target of her wickedness, singling me out among others who were there, not to mention her tone of speaking to me as if I didn't know English, when she could barely put a fact together, leads me to conclude that her actions were influenced by subconscious (or conscious) racial bias, with the excuse of enforcement of rules (that are non existent and she made up in her head) .

What should have been a quiet, special
and very emotional moment of paying homage & remembrance turned into a deeply disrespectful and discriminatory encounter.

No one should be harassed, terrorised and made unwelcome while visiting their loved ones resting place. She is VERY disrespectful especially given that they died so young &tragically. How insensitive..
Show some respect! How can you speak with such certainty when you get even basics wrong? .. The emotional impact of such an incident is profound, and I find it unacceptable and deeply offensive.

Not only to myself, but also to the memory of the beloved to honour. She's a barbaric individual looking to systematically exercises her racist thuggery behind the excuse of "rules" in a setting she should never be allowed to work, politeness, sympathy her simple skills/duties& professionalism don't exist in her cognitition &it's such a shame she wasn't replaced with nicer individual and she should be ashamed.

I sincerely hope the management acknowledges the seriousness of her misbehaviour, the depth and breadth of how sheerly disrespectful she is, and reflects on the conduct of their staff and takes meaningful &necessary steps to ensure all mourners are treated with the dignity and compassion they deserve.

"To the Eternal Gardens Islamic Cemetery…"

To the Eternal Gardens Islamic Cemetery Team,

We would like to extend our heartfelt gratitude for the support you provided during this difficult time and for the burial of our beloved brother. This experience has been very stressful for us, and we want to especially acknowledge Khalid at the Eternal Gardens for his compassionate support and understanding throughout the process. Your kindness and assistance have been invaluable to us.
May Allah reward you all for your dedication and care.
Thank you.

"Helpful and friendly staff"

My brother and grandfather are both buried there. The staff were very helpful and helped me find my grandfather’s grave even though it was closing. Uncle Mohammed Sayful stayed with me and made dua with me. May Allah bless everyone who works here and may Allah guide us all.

"Fantastic graveyard"

My grandmother and mother are both buried at Eternal Gardens and I’m very impressed at the work that Imran and the team have put in to make the graveyard a peaceful and tranquil place to visit. The new grass matting on the graves also make it look aesthetically pleasant. Can’t recommend this graveyard and it’s team highly enough.

"Unacceptable Behavior and Disrespect at…"

Unacceptable Behavior and Disrespect at the Cemetery

Two weeks on my mother’s death anniversary, I was standing by her grave when Brother Khalid approached me and abruptly told me that I was not allowed to place flowers there. I explained that I had just arrived and that the flowers were already there. His response was both shocking and offensive—he stated, “We allowed you to put them while you were grieving.”

How dare anyone dictate when my grieving period begins or ends? Grief does not come with an expiration date. It is appalling that someone would try to determine when I am “allowed” to mourn my mother.

What makes this even more distressing is the blatant inconsistency. While my mother’s flowers were being removed almost immediately, other graves with flowers remained untouched. I have daily photographs with timestamps proving this unfair treatment. Currently, there are eight graves with flowers on them—untouched, even the one directly outside the hut where the men who police the graveyard sit. Those white flowers have been there for a week, yet my mother’s flowers would be removed in less than a minute after we leave. Why the double standard? Is it because it was a man who placed those flowers, and these people only approach women?

I take daily photos of the graves—not identifying names or personal details—yet it is obvious that my mother’s grave is being specifically targeted by Khalid and his associates. Their obsession with her resting place is unnatural and unsettling.

The hypocrisy is undeniable: first, they dictate when I can grieve, and then they selectively enforce their so-called “rules” while blatantly ignoring others who do the same.

Adding to the absurdity, when I inquired about topping up the soil on my mother’s grave, I was told that a ticket would need to be raised— I then went and physically started adding bags of soil myself. They had no issue with that, yet flowers were somehow unacceptable? What’s next? Should I fear that they will exhume her if we continue placing flowers?

The most painful part of this experience was the sheer insensitivity. I had just arrived, alone, on the anniversary of my mother’s passing, only to be confronted in such a rude and abrupt manner. Could he not have waited until I was leaving? The complete lack of respect for a grieving daughter is unforgivable.

If the issue is that my mother’s grave is too close to their hut, perhaps they should consider relocating their hut because, right now, it feels as though her resting place is being watched and policed, rather than honored. It is disturbing that these men are just sitting there, staring at my mother’s grave—it makes visiting deeply unpleasant.

There is a Surah in the Quran that speaks about people like this—Surah Munafiqoon. Hypocrisy is a far greater issue than placing flowers, which are not haram. If they want to enforce a rule, it should apply to everyone equally. Otherwise, it is clear that their issue is not with flowers—it’s with control, selective enforcement, and a lack of basic human decency.

"Mother"

I recently visited my Mothers grave, where i was pleased to see that it (along with others) had been relaid. As with another reviewer I have complained that the graves needed refurbishment as there is only so much we can do ourselves.

For many years this has not been the case and I feel the whole graveyard was looking shabby and more importantly, uncared for.

All this time though the staff have been as helpful as possible, especially Mohammed Sayful, who nearly always prays over my Mothers grave with me (also Mehmet who was great but has now sadly left).

I hope that the upkeep, which is very important to all the relatives will continue.

"Eternal gardens created by One Almighty Allah Creator"

All praise to One Almighty Creator Allah Lord of the Worlds for creating beautiful eternal gardens for burying parent after passing to be with souls to paradise by Will of Almighty Allah

"Eternal Gardens "

I have had the great pleasure in meeting with brother Mohammed Sayful from Eternal Gardens on a number of occasions now. He is very knowledgeable, kind and caring and always ready to help which I am forever grateful for.
The cemetery is peaceful and looked after by a team of dedicated people who do a difficult job with much compassion.