"Terrible didn't even take exams"

Terrible didn't even take exams. Suggested extension of course but now they wont. Not even refund for exams even though poor health blocked me from completing course. American dude speaks in course material can barely understand him. Just some cheap drop servicing company selling other companies dirt cheap courses for a high profit. Absolute robbery.

"Stay away. "

They don't have any own courses on their own. In my case they bundled courses from different providers and marked up their profit. Don't fall into their placement trap, as it is nonexistent. You can get the same courses if you do a bit of research. I paid 2000 pounds which is available for less than 800 pounds. One of the providers went bust and I had to wait 6 months to resume. I advise you to not entertain them.

"Cloud Course - somewhat disappointed so far"

Previously left a 5-star review out of naivety at the start of my course and simply because the consultant I dealt with was friendly and asked me to leave one. Maybe this is to keep their rating on TrustPilot up...however I will say Sean Cooper (their support) is usually very helpful. I’m sure they have great trainers but the company and experience with the material as whole hasn’t lived upto my expectations so far.

I enrolled on 19/04/2024 for the Cloud Course which cost me £2500 (with a 'discount') and it consists of getting just 4 certs (Microsoft SC-900, AWS Cloud Practitioner, AWS Solutions Architect Associate and Microsoft Azure Administrator).

1. The Cloud Practitioner course on Tutorial Dojo only cost Robust IT $17.98. I know this because the account they have set up for me on this platform shows the cost in account details.

This is strange as I paid £2500 (with a 'discount') for the entire course. I'm assuming the other 3 courses (none of which they seem to deliver themselves, apart from 10 classroom days) are also around this price. AWS themselves offers the AWS certification material for free in live sessions where you can speak to a real trainer instead of watching pre-recorded videos, and so far I’ve found those to be better.

Not knowing this beforehand is probably one of my biggest regrets because it would've saved me £2500.

2. I feel that the concepts are just explained for the sake of it and you will only understand them enough to pass the multi-choice certification exam. Simply achieving certifications will not qualify you to land a role, because hands-on experience is crucial to understanding these complicated concepts and putting them into practice, which is heavily lacking in this course so far. I have been offered lab sessions after expressing my concerns to gain practical experience, so I will wait and see if these are helpful.

3. Their AWS trainer (I believe his name was Malik) who I encountered in their information webinar was talking about how normal it is to land a role within a week after completing this course and he was insinuating that it is common to achieve a salary of £80,000+ within your first year to get potential students excited.

This may be true for someone with a degree and real experience, but for someone who gets a few basic certs, I believe you'd be lucky to even land a role in Cloud without proper practical experience.

If Robust IT can actually help me land a role in Cloud after I have completed all the certifications, I will update this review accordingly.

For now, I strongly believe there are much better and cheaper ways to get into the tech industry without paying ridiculous amounts of money.

"Fantastic service, great teamwork!"

I applied for Robust IT through social media, and they got in touch literally within couple of hours. Thusan Kamaleswaran was explaining how everything works and helping me with the enrolment, he was very pleasant, friendly and professional. I also asked if it would be okay to sign up with my brother as he was super interested in it, and he helped for both of us to start up the course. Overall the experience was fantastic, they have a great team and super communication, Thusan was very patient and helpful 😊

"Having recently joined Data engineering…"

Having recently joined Data engineering bootcamp run by Robust, I am thoroughly impressed with the comprehensive and structured program that significantly boosted my skills and confidence in data engineering field.

The curriculum is clear and covers essential topics like data modelling, ETL, relational and non-relational data.

One of the highlight of the bootcamp is the hands-on projects with real like data and mapping it to scenarios from workplace.

I am looking forward to completing all the tasks set by the instructor and also utilising their career support.

Overall this data engineering bootcamp is an excellent investment for anyone serious about advancing their career in data engineering or data analytics.

"Recently completed the cyber security…"

Recently completed the cyber security training with Robust. The course content was designed to cover from foundational concepts to advanced techniques. The learning environment at Robust is highly interactive. The virtual live labs were particularly impressive and offering realistic setting to simulate cyber attacks and defence.

"I believe It's a scam"

After being on the cyber security course for 4 months, I received no support nor anything of substance.

I noticed that none of the provided materials were worth anything, as in they poorly worded and out of date compared to the free training from Microsoft's own training/learning website. Which they also continuously cited, proving their own provided material was not sufficient in any shape or form.

They also stated that before you could take the exams you had to pass the mocks, but they don't give access to the mocks until you ask for it. Furthermore the mocks were full spelling mistakes, syntax errors and If I remember correctly in some cases were just flat out wrong.

After all this I attempted to get in contact to get a refund as I believed, and still do, that this was scam. As I had spent £600 on essentially nothing. They then replied threatening legal action for saying that I believed they were a scam. This was in an E-mail format, that they attempted to claim was slander. I then responded reminding them that slander is for a spoken format, they were thinking of libel. Which was still not applicable as it was in E-mail format and not a publicized document.

I have still not got my money back, so I would recommend not spending it in the first place on such a company.

Update:

They first attempted to flag my review because they didn't like it. However as is evident that failed, it was reviewed and came out in my favour. It seems they are also now attempting to discredit me by stating that I "reconsider what is a scam." Somewhat ironic from a company that threatened legal action without understanding the parlance or the laws.

The irony continues when you read their "response". "We would be happy to hear any feedback on what more you would like to add to our support system, as we are always looking to improve." "When we make mistakes, we acknowledge them and work to rectify them." Both very well disproven by the attempt to flag the post first, then leave a response after it fails.

They've written that I only leave negative reviews, which isn't untrue. As like most people I only feel the need to leave a review when I feel like I should share my experience, out of the hope that some of resolution or common ground could be found, like what occurred with Ebuyer.

They also wrote I "accused them of being scams, lying, or taking money." Clear that they didn't read them isn't it? As for what I wrote about Ebuyer, I clearly stated that I felt scammed, not that I thought that it was one. Boots I was upset that I ordered on the UK website and had to buy an adaptor for UK electrical outlets. Royal mail, I paid for a faster delivery that ended up being slower than the free delivery time during Christmas.

They've written what they supposedly offer as well, things that I was promised but never received.

And finally, claiming that they have "reached out to you for your contact details to resolve this matter", again after attempting to flag my post.

"My Review of Robust IT"

Robust IT

My name is Lewis, and I took a course package with Robust IT, consisting of five courses over two years. After much contemplation about changing my career from a lorry driver to IT, I was a bit nervous about the effort and knowledge required to enter the field of cybersecurity. It wasn't easy, but I dedicated a lot of hours to studying and eventually earned my qualifications. Considering my demanding job of 60 to 70 hours a week, it took me about two years, and I sacrificed many weekends.

One of the biggest advantages was the option to attend classes included in my bundle. This was incredibly beneficial, especially with the guidance of my tutor, Jeremy. His extensive knowledge and ability to answer any question were impressive. Jeremy's dedication and expertise were truly exceptional, making the learning experience much smoother.

Robust IT's customer service also stood out significantly. They were always willing to go the extra mile to prioritize students' needs. Whenever I needed additional learning materials or extra help, they responded promptly and effectively, showing a strong commitment to student success.

For anyone considering the Network+ certification, I highly recommend the two-week classroom option due to the extensive amount of material covered. The support available at Robust IT is exceptional, with knowledgeable staff always ready to assist.

As someone who was initially nervous about entering a completely new field, I found tremendous support and encouragement from Robust IT. Despite my dyslexia, which made it challenging to handle complex terminology, they accommodated my learning needs and helped me reach my goals. A special thanks to Jeremy, who consistently gave 110% effort and was always willing to help, ensuring that I and many other students succeeded.

Robust IT also provides friendly reminders to keep students on track with their learning. They regularly check in to ensure everything is going smoothly and offer assistance whenever needed. I highly recommend Robust IT as a learning institution and plan to return for another qualification in the next few months.

To give the most accurate review, I decided to leave this feedback after my two-year experience, ensuring a fair and comprehensive evaluation.

"Good support for students"

Wasn't so happy in the beginning but the support team responded quickly to improve my experience as a student and have continued to support me by providing a flexible timetable to suit my lifestyle.

They have good course material and both online and classroom studying has been effective.

"An Excellent Centre for Training"

An Excellent Centre for Training
Jeremy is a Top Class Tutor who teaches with a Unique style that
1. Makes me feel confident in my career transition and taking my exam
2. Is humorous and professional at the same time

Robust have an open door policy and after care system in place that makes it easy for me to access help whenever I need and increases my confidence in achieving my goals.