"Started certificate no4 with Robust IT"

Started certificate no4 with Robust IT. Its been a massive learning curve going in with zero knowledge to passing my az900 sc900 and comptia network plus. Sean at the support desk has been brilliant when ever I run into snags. Jeremy has also been fantastic and helps put things in a clearer perspective. My only gripe is that there are not any classroom availability in London for my security plus course so I feel I'm not able to utilise all the support that should be available

"Quality content which helps in…"

Quality content which helps in preparation for the exam. Great support

"Good experience"

Good experience, helped me achieve one certification so far, and are helping me gain more as I advance. The support is really fast and helpful. Sean Cooper messages me back almost immediately when I text in to ask a question or if I have any issues.

"Another amazing experience"

I have recently received my CEH with Robust IT, and I am again having to write to share my experience with anyone else thinking of learning with them.

Sales: These guys are easy to talk to and very helpful, I never felt that I was getting a hard sell and never felt pushed into anything didn't want, they are knowledgably about the industry in general and can offer some great advise on what will work for you.

Instruction: Jeremy is incredibly knowledgeable, he has a great knack for taking very complex subject and breaking it down into easy to get concepts. He is a fantastic educator and an asset to the company.
I honestly believe that what really makes the difference to my case personaly, was that fact I was in a class and able to focus on face to face tuition, I think lately too much learning is based on the internet but that is no substitute for the actual experience of being in a class and in the right zone.
If you are serious about learning a new skill in cyber security with focus to get a job, id seriously recommend attended a class (I went to Harlow) as its truly the best way to learn. I can say this with conviction earned by first hand experience.

Extra little shout out to Darren, thank you for your help and friendliness in dealing with Robust IT.

Thank you again Robust IT for another great experience and again, another certification in the bag.

"Don't ignore the bad reviews!"

It was a number of years ago I had the misfortune to come into contact with Robust IT. I'm only sorry it's taken me this long to share my experience in a place they can't delete it as they did with my Facebook review.
I purchased a Cyber Security course from Robust IT, spending around £3,500. I was in between work having been in a position where I had to leave my job, and I'd always enjoyed computing and been interested in the Cyber Security industry, so I signed up.
I was promised help through the course, and was told that at the end, I would be fully accredited and helped to find work in the field. It was at the first part of the accreditation (Azure fundamentals) that I ran into trouble, however. Having studied the material, watched all the explanatory videos and made copious notes to help me, I felt I was finally ready to tackle the mock exam. For context, before they allow you to sit the real exam, you must evidence three mock exams at 80% passed (or at least that's how it was when I was undertaking my course). I initially thought this was a good idea, but upon sitting my first mock exam, I was shocked and disheartened to see that virtually none of the topics I was asked about were covered in any of the learning/revision materials or videos! I thought there must be a mistake, so I contacted my Robust IT Support Advisor, and he told me that "the mock exams are not indicative of the real thing". If that's the case, how on earth am I supposed to learn from them - and worse yet - how am I meant to pass them to take my real exam?
I felt extremely let down at this obstacle and couldn't see a way around it. I wasn't given access to any materials that taught me about the topics covered in the mocks, and having to pass the mocks before taking the real exam meant that I was well and truly stuck! When I realised I wasn't getting anywhere with the Support Advisor, I asked for an immediate refund, only to be told that the 14-day refund period had expired. I explained to them that the reason for my refund request only became apparent at the end of the first part of the course, which took more than 14 days to complete given the amount of information I was studying, however they were less than empathetic and were unwilling to issue the refund.
The whole experience with them has made me devastated. I lost out on thousands of pounds to get a new start in a new career, but due to the issues I encountered, I wasn’t able to progress down that path.

UPDATE:
I have been contacted by Robust IT who apologised for the issues I encountered. This was greatly appreciated on my part, as they took ownership of where things went wrong. They have offered me the chance to retake the course from the start, and have assured me that I will have 1-1 support through the mock exams. I have a new career now, but will do this as a hobby.

"Courses For AI"

Had excellent service from the phone call I had with Thusan and Darren. I spoke to them enquiring about AI courses and it sounded amazing.

"Great Support"

I was lucky to deal with Sean Cooper (Support Advisor) who helped me with the enrolment. SEAN was very helpful, nice and professional. Sean did his best to get me the best offer. Thanks.
Medhat Ghobrial

"CEH Classroom Training with Robust IT"

I recently attended the CEH classroom training at Robust IT, which was fantastic. The hands-on environment is perfect for anyone serious about ethical hacking. Our instructor, Jeremy, was amazing. He made complex topics easy to understand and shared valuable real-world experience. The interactive classroom setting with peer discussions and quick feedback was very helpful. Robust IT's CEH training combines theory and practice excellently. I highly recommend Robust IT and Jeremy's outstanding instruction for anyone pursuing CEH certification.

"Jack H and masiee 🥂🙌🏼"

I recently had the pleasure of receiving exceptional customer service from Jack and Masiee at Robust IT. They went above and beyond to ensure I had everything I needed for the PRINCE2 course qualification. Their professionalism and dedication were evident from the start. Jack was incredibly knowledgeable and provided clear, concise information about the course structure and requirements. Masiee was equally impressive, offering prompt and helpful responses to all my queries. Their combined efforts made my experience seamless and stress-free. I highly recommend Robust IT, and especially Jack and Masiee, for anyone looking to pursue PRINCE2 certification. Thank you for your outstanding service!

"Very helpful"

Very helpful