"My experience with MK dental "

Having been unable to find an NHS dentist I came across MK dental and implant, I'm so happy I did, right from my first appointment Mo put me at ease even though I was so nervous and embarrassed about the state of my teeth and gums, however I was put at ease and after a check up I was seen by Jess the hygienist who is so friendly and thoughtful that even on my second visit with her she bought me a squeeze stress ball as she knew how anxious and nervous I was, I cannot thank these guys enough for literally saving my life (dramatic i know, but honestly true)and after years of being scared of the dentists has made me feel safe and confident again to smile, thank you 😊 100% recommend these guys 😊

"Hygienist "

Jessica is a fantastic hygienist who is very patient and kind

"Horrible, Money Grabbing!! "

Horrible, Horrible Experience!! Stressful and Rude, Ill mannered staff!! Won’t refund my credit on my account!!!

So I had teeth whitening booked, and cancelled within the correct cancellation policy time. £49 I tried to get refunded for months and months. And nobody called me back, nobody dealt with it. So it sat on file. Because I couldn’t get the coordinating manager to deal with it. I was fair in saying ‘Oh just put it towards as hygiene appointment please’. But as the lady on reception that I spoke to who wouldn’t give her name to me, said I had missed 7 appointments. All of which were rescheduled, may I add, and I missed the last one within 24 hours notice. They’re keeping my money. When I’m planning on spending a huge amount of money on Invisalign Treatment. Sam is lovely, always has been and I’ve known her since being under the practice some years. The other receptionists over promise and under deliver and quite frankly it’s just another telephone call. Well sorry ladies you’ve just lost a customer. And you can stick your £49 where the monkey keeps his nuts!!! I mean who taught these people manners. Oh and this definitely will be going further. We’re in a recession and your basically robbing of hard working people and it’s disgusting and your practice and staff should be ashamed of themselves. But no of course not because like most ungracious, in-compassionate people you could care about me. Don’t waste your £££ at this surgery for Invisalign, or any other private dentistry. Go somewhere else where they will speak to you like a human being, not a child.

Absolutely disgusting!!!

"Great Dental Practice"

I am very nervous patient due to bad experiences and trauma with previous dentists. I've had a lot of work done over the last couple of years at MK Dental and I've always been happy with the results. All of the staff are very friendly and professional. Mo, my dentist (and owner of the practice) has been absolutely fantastic from start to finish. He has taken a lot of time with me, given me plenty of advice and always been very patient and understanding. I can honestly say that MK Dental are, without doubt, the best dental practive I've ever used. The whole team are outstanding. I highly recommend them!

"Visited Zena and nurse Jeny yesterday…"

Visited Zena and nurse Jeny yesterday to complete my Crown,,, amazing outcome and Zena understood my sensitive teeth issue and accommodated this I would highly recommend this dentist

"Today was my 1st experience with this…"

Today was my 1st experience with this clinic and Mo (one of his dentist ) saw me today, professional and friendly. I enquired about Invisalign and they offered me an appointment on the day required. I am a little surprised to read some of the reviews as I paid a refundable deposit and on the day Sam was calling me back to organise the refund, without me even having to ask for it. No hassle whatsoever. I also found their prices fair and very competitive and Sam went the extra mile with information and very clear directions and advices with convenient places where to park(I am terrible with directions !) I really thought their customer care was 1st Class! Maybe this review is premature and if I decide to have further treatments with them I’ll advice/edit accordingly, but for now I wanred to say this as I felt some of their reviews didn’t match at all the great care which I received today Thank you

"HIGHLY RECOMMEND !!!!! "

I would highly, highly recommend MK dental and Implant clinic. From start to finish for my dental treatment I have been treated with nothing but kindness and professionalism. The team at MK dental have been exceptional, from the reception staff to the dentists. Each appointment that I have had, I have never felt rushed, everything was explained to me in a clear way and I was made to feel very comfortable. Best dentist I have ever been to !!!

"Great experience !!"

Great team . Had my filling done without any pain.
Lovely and friendly team all around.

"Awful place!!"

Awful, awful treatment after many years of great service the place has changed big time. Was refused treatment due to the medication I take both Doctor & GP wrote letters to say this was ridiculous and treatment was required as a matter of urgency. After treatment which was handled very badly another drug was added to my notes. I disputed this medication addition as I have NEVER taken it. Letters and emails ignored from Doctor & GP. Last appointment was horrible, accused of withholding information about medication and questioned at length about actual meds. Refused treatment AGAIN. Then received a letter saying barred for practice due to aggressive behaviour and withholding info (both untrue). It’s a terrible way to treat people and punishing them for taking very common meds that millions of people take is shocking.

"No more nhs treatment!"

As a very anxious paient I have come to trust this dental practice as the staff are so understanding. I have been having a check up every 3 months on recommendation of oncologist so was upset to receive a letter recently informing me that, in order to remain with them, I would need to register as a
private patient. I just don't have the funds to do this (I am retired with a restricted income although I pay full nhs charges) I went for my pre booked nhs checkup but was told that was the last one unless I went private. Haven't been able to find another nhs dentist in Brighton or Hove so very disappointed.