"Very Reliable. Very satisfied."

I used Empire for my 2019 Audi S4. When i had some issues with my motor they were fast-easy and most importantly reliable. 3 years later on my new Audi with the same company. I couldn’t ask for a better team. The customer service was beyond helpful. 5 stars from me.

"My transmission gave out a few months…"

My transmission gave out a few months after getting my plan started. Michael was really quick and super helpful when it came to figuring out where to take my car for the repair (turns out it was my Porsche dealership where I got the car originally). Smooth process and everyone there seemed to know Empire. Highly recommended. Class A service.

"Responsive and Expedient Service"

Took my vehicle to the dealership and had the warranty claim approved the same day. The warranty rep was quick to respond and reach out as well.

"Received refund and best customer support"

I have got my extended car warranty from Empire auto protect and they were really nice, friendly and supportive and I bought it through the customer service agent named Den and he was with me on phone to answer all of my questions after sending me the email and he even went with terms & condition along with me staying on the phone and answered all my questions and concerns his customer service was outstanding.

As I was buying the used car I through of buying the car warranty before receiving my car delivery from the dealership for the peace of mind and after doing lot of research online and talking with other extended warranty companies I got the best price for their premium plan and covered all which I was looking for and good customer support too.

So after buying the warranty from Empire auto protect I called and told my dealership that I will not be buying the extended warranty from them. So the dealership didn't liked it and started saying that my monthly EMI will go high and etc. etc.... and I had lot of conversion and finally I decided not to buy my car from that dealership.

So unfortunately I have to call Empire Auto to cancel and REFUND for my warranty and at that time I was talking with the customer service agent named Jonny and he right away refunded the money and that time also I was been given the good customer service.

So in the future I will definitely buy my car warranty from Empire Auto when I buy my next car and this is real company there is no scam.

"Another scam company"

Another scam company