"Penny was very helpful and efficient"

Penny was very helpful and efficient. Good service.

"Call back facility meant I wasn't…"

Call back facility meant I wasn't hanging around for an agent. Agent (Sam) was efficient and polite.

"Was very detailed and a lot of…"

Was very detailed and a lot of information. Covered all aspects. Friendly person.

"Penelope on the chat was superb"

Penelope on the chat was superb, efficient and helpful 10 out of 10

"Professional and excellent "

Wesley from F2Protect was the associate who assisted me. The service was professional, friendly and I would say excellent.
We have used their services for years and will continue to do so.

"Good explanation"

Good explanation

"review"

helpful staff. callbacks available

"Five stars for Sophie!"

Sophie was excellent when she phoned me earlier this morning.
Friendly, whilst being professional. She listened to me carefully and offered useful, practical advice that fully suited
my needs. Thanks Sophie. Appreciate your help!

"Quick and easy"

No major wait time to speak to a agent, very informative and helpful discussion about my policy,

"Renewal of buildings insurance "

The chap who phoned me today about the renewal of my buildings insurance was very helpful,polite,friendly and efficient. I am sorry I can't remember his name.I had been planning to call today but it was good that he called me