"Initially screwing up my delivery…"

Initially screwing up my delivery address between PharmPet and the Royal Mail somebody stepped up to the plate and saved the day!!

I don't know how but my cats' prescription arrived in time and normal service was continued....thank you

"Really helpful when trying to find dog food when I have a prescription! Thank you"

Really helpful when trying to find dog food

"My cat passed away and the product was…"

My cat passed away and the product was returned unopened. Refund was refused. Very poor.

"Simple, fuss free ordering."

My second order of prescription medicine from this company and each time, ordering has been simple, quick and fuss free. Easy to upload prescription and dispatch has been prompt. No complaints whatsoever.

"Fast and simple service."

Fast and simple service.

"Very good product and very good service…"

Very good product and very good service so thank you very much

"Always fast order processing and…"

Always fast order processing and dispatch

"I am not satisfied for their customer…"

I am not satisfied for their customer service. I ordered a toothbrush (£7.99) and a toothpaste (£8.99). They sent me a tooth kit (£12.99) and a toothbrush (£7.99). I asked them I don't need two toothbrushes, I want to return it and refund the difference. Mila, from customer service sent an email that you can keep it and we didn't wrong. I paid (almost £17) and they show them they are genius.

"Good communication"

Good communication, competitive price and fast delivery.

"Very quick delivery and cheaper price…"

Very quick delivery and cheaper price than anywhere else