"Crap"

Frontline absolutely crap so expensive and don't work don't waste your money Johnsons is better

"First Order "

Placed my first order, and called customer care to check I did it all correctly, the man who took my call was so helpful and polite, I had left it a bit later than needed but he immediately expedited my order and it arrived before 13:00 the next day, really impressed with prices communication and their delivery..thank you so much would highly recommend

"Absolutely Outstanding ❤️"

It's rare to find an online company these days that actually surprise me with their service but this company most definitely does. Not only are they the cheapest place I've found to buy my dogs prescription medication but they are also ridiculously fast at dispatching items.

In addition to this, i have only had to get in touch with customer service once about delivery times (my fault, I left it late to order and was concerned about running out and had selected 2nd class delivery rather than next day) but my email was replied to extremely quickly and I was informed my order was due for delivery the next day.

Well done guys! Cannot recommend enough

"Hardly caring or understanding "

Feel really let down by this company, nothing wrong with the order or delivery but not an understanding or caring company. Ordered a couple of items for my 14 year old Staffy on prescription when she was not well. I never opened the packaging or the box they came in. She was unable to eat and thought would not use as cannot be taken on an empty stomach. She passed away and a week later called to ask about returning and was told do not accept returns it was not about £35 as was donating to Dogs Trust. Lack of sympathy and a caring attitude. They are now going to an animal charity in Ukraine.

" Slow, slow, slow, slow"

Very disappointed with the time it took to look at the request and then act on it. In total it took almost three weeks to get the flea and worming medication I wanted. Should have gone to Pets at home!!

"A great and prompt service and when I…"

A great and prompt service and when I have made a mistake they have called me to alert me of my error, also polite and friendly

"Helpful and professional"

Helpful and professional

"Delivery right on time me"

Delivery right on time me

"always very good service"

always very good service

"1st time of buying pet items from this…"

1st time of buying pet items from this company. Easy to find item, reasonable price and quick postage.