"Pergola we purchased is top quality"

Pergola we purchased is top quality. The installer Craig worked and worked and did not stop, did a great job.
There was an issue with initial installation as they lost an installer from the south of England but arranged for Craig from Scotland to carryout the installation. Small issue with delivery but all forgotten when Pergola installed and looking good. Thanks

"Great purchase "

Steve our sales guy was attentive but not pushy, absolutely delighted with our pergola. The guys who installed yesterday were hard working, despite it was a coldish day they just got stuck in, really polite, professional lads. I would 100 % recommend. Thanks again

"Installation went very smoothly despite…"

Installation went very smoothly despite initial concerns about change of plan and unusual site position.
All my questions were answered by Steve and Rob and refund on side panels not used promised.

"Rota Gazebo Fitting"

The fitting team who arrived to fit the gazebo were excellent. They were clean and very professional. Happy to answer questions and made sure we were happy before and during. Once completed they took time to explain functionality and best care practices. Great team work. Thank you Steve and Rob.

"An extra room achieved!"

It is a great product, which my landscapers commented was quite simple to install. I think I've achieved high quality and longevity, for a good/fair price.

"Great product and great customer service. Shaun McNeil :-)"

I would highly recommend purchasing a pergola from SUNS Lifestyle. The whole team have been great throughout from ordering to fitting. Mark from the sales team helped me select the correct pergola for my project. Brent and Steve who assembled my pergola were great on the day. Also Alison in the office in organising my fitting date.

I would like to call out Brent who went the extra mile. He came out to do a site survey before I had ordered and made me feel comfortable with the product. Went through everything on my options, as I had a challenging element to were I was putting the pergola. Brent came up with a solution for me, which was great. He also worked around my electrician who was fitting the heaters. And came back on his day off to complete the pergola after the electrician had finished.

Overall, a great experience throughout my purchase from the SUNS team and great customer service also. Especially from Brent.

"Customer service, aftercare & warranty"

Thankyou very much for servicing and sorting our pergola and screen today. Brent and his Co worker did a fabulous job as always. From the very start reporting to yourselves, Natasha and Alison, our issues, too the engineers coming out was very speedily and faultlessly executed. Their communications and updates were very informative and thorough, and kept us informed off their arrival times. Brent corrected our issues without any problems and gave us some appreciated aftercare advice and tips. Many thanks for a superb aftercare service & warranty you do. I will always thoroughly recommend yourselves for outstanding quality and workmanship. We look forward to treating ourselves to some of your luxurious summer outdoor furniture in the near future. You all are a great team and business and should be very proud. Again many thanks. 👏👍

"Amazing company Suns lifestyle"

Amazing experience Steve and Danny were absolutely marvellous such efficient work .
Beautiful pergolas put up the staff at the showroom were very helpful too.
Definitely recommend you guys to family and friends .

"Exceptional quality and service"

Exceptional quality of product and each department we engaged with were friendly, professional and knowledgeable. The installation was a dream, and we couldn’t be happier with how it has transformed our garden space. Thank you!

"The install team were very punctual and…"

The install team were very punctual and communicated with me throughout the process answering all questions I had and provided me clear options as appropriate. Even though they were unable to seal my pergola against the wall due to the uneven stones, they made sure I got refunded the unused sealing kit and gave me ideas to stop any rain entering. A great experience.