"Top man, recommend"

Justin was really helpful from start to finish, did exactly what he said he was going to do and was competitive with his price. Will definitely recommend and be using this service again

"Purchased a watch of Jordan at Ride on…"

Purchased a watch of Jordan at Ride on Timee recently after another local dealer let me down last minute. Jordan went above and beyond and personally delivered the watch to me as it wouldn’t arrive in time with a courier, as it was a weekend! Best in the business.

"Great service great communication very…"

Great service great communication very professional service all round I’ll definitely be going back for another watch

"Watch had been tampered with and warranty was no longer valid"

I purchased a Rolex from Ride on Timee in July this year. It was a nearly new model, the card stated April 2023. The transaction went through without a hitch and Jordan was very helpful during this process.

Then in October approximately around 8-9 weeks after the purchase I had the opportunity to trade it in for a new Rolex with a watch dealer in Hatton Garden, London. We struck a deal in principle and I took a day off work and headed into Central London.

On arrival at the dealers he initially looked my watch over to make sure all was in order with it. At this stage I had no concerns as it was barely 6 months old and I purchased from a reputable dealer. Then to my utter surprise the situation became one of total dis-belief. The London dealer sat my watch on a calibration meter and this showed the watch as loosing time (from memory 2 seconds a day) he then proceeded to put another Rolex on the same meter (this was 10 years old) and it was out by 0.01 of a second. This raised concerns!!! Further inspection he found debris on the watch face behind the glass. He told me that the watch had been opened and the Rolex warranty was now not valid! He then proceeded to open the back up with my permission and found the watch had been taken apart and whoever did it caused scratches in the watch and around the back. He then asked for the white tag, he checked this on the Rolex website and informed me the watch was originally a model with a green face which had been changed to a Wimbledon face to make it more desirable.

I was absolutely shell shocked! I found myself in an unbelievable situation!! The dealer levelled with me and said effectively this wasn’t good news but agreed to let our deal go ahead, but I had to take a reduction in cost for it. I agreed as I’m there in this guys office, facing the risk of loosing the deal and effectively being left with a dud watch.

I contacted Ride in timee and informed him of the situation. He carried out a full investigation down his supply chain and did actually find who had interfered with it! So in effect admitted liability!! I told him the whole storey and I decided to sell (this being a on the spot decision) due to the utter shock. I asked him to consider refunding me for the loss in money, he used delay tactics and then eventually stated he was not going to meet me on this.

So this company clearly does not have a good trustworthy supply chain, and watches are not checked out when come into their possession! The sheer fact that the London dealer identified these issues in less than 5 minutes seriously concerns me about Ride on timee expertise, which when dealing with high value items should be absolutely paramount.

Please see the photos, look by the 5 in 45 (quarter to the hour) black item in face. Look at the rear of the watch the screw heads have been burred

"Excellent comunication from"

Excellent comunication from. 1st enquiring about a watch ..to buying my watch ...Jordan is 100% Genuine what he told me from start to finish ..posted and delivered as told....would 100% recommend ride on timee...what they advertise is what you get ....very happy ...thankyou ..

"Just got my 2nd watch from Jordan"

Just got my 2nd watch from Jordan. 1st I purchased a Rolex datejust which I loved but wanted a change after owning for a year so I’ve just part ex for a rolex skydweller which is really nice Absolutely stunning watch.

Jordan gave me a really good price for the datejust on a part ex.

Great service once again.

Thanks

"Excellent Service"

Jordan was great to deal with and very open to speaking with me over a weekend as we discussed the watch I was interested in. I'm very happy with the watch I purchased and will certainly look to buy from him again.

"Jordan was an absolute pleasure to deal…"

Jordan was an absolute pleasure to deal with. His professional attitudes and way he imparted information made me feel at ease with this transaction. The watch arrived in very good time and was packaged in an appropriate manner. I would certainly be dealing with this gentleman again.

"Genuine dealer with excellent customer service"

A friend recommended Jordan at Ride on Timee. I’m so glad he did!
I told Jordan what I was looking for, he sourced the exact model and it was on my wrist within a week.
He kept me updated throughout, and quashed any worries I had about buying a watch from a small independent dealer.
The watch came verified by an independent company and in perfect condition.
Thank you Jordan!

"Bought a Batman this wee and traded in…"

Bought a Batman this wee and traded in an Exp2 towards it,

Price of the batman was great and the trade in price for the exp2 was fair too!

Whole process took a of couple of days and Jordan’s communication was spot on throughout!

Will defo be buying my watches from Ride on Timee in future