Eastons

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23 reviews
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Customer Reviews about

Eastons

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BEW

5.00/5.00

"Laura and the team in the lettings…"

Laura and the team in the lettings department manage my property very well.
Laura is always so communicative and friendly.
Also they have provided very good service re deposit returns.
Thanks to them all

25/10/2024

Stephen Speight

1.00/5.00

"Their communication was shocking"

Their communication was shocking, delays after delays. If you are buying a house I would shop around before considering Eastons Solicitors.

Their ineptitude cost me an extra £1,200 in expenses because they took at least 4 weeks longer than they needed.

Their excuse was, they were very busy handling a large volume or sales and purchases.

Simple answer would be, either take on extra staff to cope with the volume of business or do not take on the extra volume if you cannot handle it!

03/10/2024

Mark Smith

5.00/5.00

"Credit to Easton's staff"

I believe in giving credit where credit is due and here, I must say, that my expectations were exceeded. Thank you so much to Claire and the staff of Easton’s for their professionalism, and a very special thank you to Glenn who went out of his way to ensure that transfer of our new home happened timeously, and without delay. Thank you!

18/07/2024

BG

1.00/5.00

"As a landlord"

As a landlord, absolutely AVOID Eastons ! Your rental property is in demand. There are plenty of lettings agents out there - pick a good one.

20/11/2023

A user

1.00/5.00

"AVOID! Disgraceful treatment of tenants. Awful estate management."

We live at Purdey Court Estate, overseen by Eastons. Our experience of Easton's has been nothing short of horrific. My vehicle (and I have confirmed others) have been subjected to multiple, deliberate acts of vandalism. This has been reported to the police and Eastons multiple times. Easton's consistent pattern of indifference has been abominable. Rather than assisting, they offer nothing but excuses, failing to take even the simplest actions like alerting residents to be vigilant or improving CCTV. This is also after another distressing incident of intimidation from a different neighbour, who the police visited and it stopped.

There is a conflict of interest. An individual on the estate, married to a director of the estate's company (who contract Eastons), took it upon himself to create a parking space on a patch of land. He then visited our flat, warning my girlfriend to "not park in his space". When the patch of land was later reclaimed by the estate management company, he became overtly hostile, frequently displaying aggressive looks. It is after this series of events that I experienced repeated vandalism of my car. My girlfriend's car was also damaged on one occasion.

In an environment where residents should feel safe and supported, Eastons has left us feeling exposed to intimidation, vandalism, and at risk. Their approach is not just negligent but there is also a clear conflict of interest (which they of course deny).

Other residents have also experienced car damage (which I suspect is due to territorialism). Nothing has been done about the vandalism or the intimidation we have faced despite our pleas to them.

05/10/2023

J lane

5.00/5.00

"Eastons estate agents Holbury"

Eastons service is amazing Glenn and his team go out to make the buying and selling a property a memorable experience nothing is too much trouble for them I personally wouldn’t use anyone else

27/05/2023

Reber Othman

5.00/5.00

"First time buyer"

Eastons been great estate agents
All staff been helpful thank you
Drew,Lavina,and Katherine
You all doing Great i will definitely use you again.

28/02/2023

Donna Purcell

5.00/5.00

"Lavina is a diamond"

Lavina is a diamond! Wished she had of been my sales progressor as her customer service was excellent, always reliable & honest. She was always there unlike the chain I employed.
Would definitely use Eastons without any hesitation! Team was superb. Thank you!

05/02/2023

Vamsi

1.00/5.00

"Avoid this agent does nothing I lost…"

Avoid this agent does nothing I lost £5000, repeat lost £5000 on a new home deposit to a builder and all I got was a ‘sorry’. DO NOT GO WITH ANY PROPERTY ADVERTISED BY EASTONS. I will NEVER.

09/02/2022

Lorraine Pointer

5.00/5.00

"Thank you so much Eastons....we had a…"

Thank you so much Eastons....we had a Day out in July
to Southend 2021...our driver was wonderful...funny and polite...dropped off at a easy place for all facilities...for all ages...had such a wonderful day especially the pier...Our driver asked if we all had a great time...wonderful coach drive home...Thank you so much Eastons ..really can't wait for our next day out...

05/07/2021
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