"Excellent company to deal with"

Excellent company to deal with, very helpful and knowledgeable, fast delivery service also.

"Name of video is “Rosebud’s magic boots”"

My horse, Rosebud ate a plant called Rosebay Willowherb, which is abundant in Howth. She almost died with poison oozing from all her hooves. Before, she was easy to handle but with constant abscesses and soreness she became almost unmanageable. Her hooves were too frail for steel shoes. She now has Hoof Boots and was ridden for the first time yesterday. She now raises her feet willingly. The boots have changed her life. I made a video of the terrain she walked and the boots stayed on. It won’t attach!

Jim Kilroy.

"Good to deal with"

Good to deal with. Helpful.

"Great advice, fast delivery."

Received great advice about which boots would suit my pony best. I used the fit kit which was well worth the price. The boots arrived very quickly.

"Excellent communication and service"

Ordered the boots and they arrived the next day. Phillipa is so helpful and has great communication. Delighted with product and service.

"Great service"

Great service, quick delivery. Lots of choice

"Excellent experience, highly recommend"

From start to finish, my experience was if the highest standard. From ordering my fit kit, the online fitting to ordering and receiving my new boots was an easy, straight forward, pleasant experience. Phillipa was so thorough, helpful and approachable. So happy with our experience and would highly recommend hoof boots Ireland 💛

"Wouldn’t use them ever again"

Wouldn’t use them ever again
Shocking experience
Was very nice and extremely helpful at the start
Was agreed I would pay 4 instalments
Paid 2 and before I payed the 3rd asked for proof of postage as had still not received the boots
Was told I would get a refund and to never contact her again
I understand she had an emergency and I was nice about it stating that I needed the boots as my horse is now refusing to leave the field so wasn’t something I could just wait and hope arrived eventually
Couldn’t provide a delivery date and received no updates

Edit:
If I could provide photos of the SIX times she’s called me since this review went up I would
Phillippa is not a bad person and I never said she was but the handling of the situation wasn’t great and I have full right to share my experience
I did ask if I would need to pay in full before I received the boots and was told she would send them out if they were in stock which is why I asked for proof of postage
Never said she would message me when she was out
Texted her on Monday to ask how she was and was ignored
I am being harassed to take down my review being called a “nasty piece of work” being called multiple times on a private number
Was on horse back at the time of the call and wasn’t going to answer and definitely didn’t call her back after the name calling
Would no longer call her a nice person

Update two
I find it interesting she found my one message straining but was able to call me and text me multiple times to try get me to remove this review
Have literally only found out through her reply that she didn’t even have my boots in stock that’s how great her communication is
Messaged her yesterday to ask how she was not today
She told me she didn’t know when she would be out of hospital but never said she would message me
Also told me she offers lots of people instalments and she offered I never asked
I only asked for proof of postage or a refund I was never told she never even ordered the boots!!
I made my first payment on the 24th of august which was 2 weeks ago so even tho she has spent a week in the hospital there no reason my boots shouldn’t have been ordered when I didn’t even know they weren’t in stock
Communication was my only problem with this company but harassment is now my second problem
I will be making no further edits to this review and people can make of it what they will but I will not be taking any more time out of my life to deal with a bully

"Incredible Service"

Can't fault the service! Phillipa is incredibly knowledgeable and put me completely at ease about buying my first pair of hoof boots. Delivery was super quick and I would absolutely recommend using Hoof Boots Ireland.

"Great quick service"

Great quick service