Boshhh Mobile

Money & Insurance
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330 reviews
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Customer Reviews about

Boshhh Mobile

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Byron Callaghan

5.00/5.00

"Macy Gracy"

I had the grace of being served by a very kind heart Macy, whoo took care of my needs and went that extra mile to help and resolve my issues. What a delight , Macy should be the new standard in customer service and I do hope she get's a promotion.

08/03/2025

Jade Lambert

5.00/5.00

"Go Boshhh!!"

Every experience I've had has had a positive outcome.
I love how friendly and helpful the team are and very polite.
I love how easy it is to get a problem solved.
Thank you Boshhh for being a network I can rely on

07/03/2025

Mark Jones

5.00/5.00

"Hi been with this network for over 5…"

Hi been with this network for over 5 months now and I find the app a really easy process and there customer service is the best have dealt with every time by Darren Todd,who made it easy for me and explained it to me in a crystal clear way thank you boshhh

Update19/3/25...

Had an issue with my billing and was put through to an agent,who reassured me my services would be reinstated immediately (goodwill gesture considering my awkward timing of being paid and then bill payment date)..
I honestly would like to say,even though boshhh isn't a high flying big league network provider like the usual high street brands,there customer service,solutions to issues and all round hospitality are far,far more helpful than the other big 4 network providers...
KEEP UP THE EXCELLENT WORK BOSHHH...
And a big thank you to Darren Todd and the rest of the team for understanding and accommodating my needs and issues...đź’Żđź’Żđź’Ż

07/03/2025

Mark

5.00/5.00

"Hi been with this network for over 1…"

Hi been with this network for over 1 week and really easy process and there customer service is the best have dealt with just today Adam made it easy for me and explained it to me in a crystal clear way thank you boshhh

06/03/2025

ALEXANDER SCOTT

5.00/5.00

"Basher and Darren were awesome and had…"

Basher and Darren were awesome and had me back up and running in no time verry patient with me as I was having phone issues

06/03/2025

Ricky

5.00/5.00

"5 stars for excellent customer service…"

5 stars for excellent customer service from the start ..

05/03/2025

Chloe Smith

5.00/5.00

"was a quick and easy phonecall "

was a quick and easy phonecall , very polite on the phone and very helpful managed to sort my query fast.

big shout out the bash and Jonathan for theyre help!!

05/03/2025

Michael Oldham

5.00/5.00

"John is absolute mint not just a phone…"

John is absolute mint not just a phone call to sell me something had a good chat bloke sound as took his time to have a chat.

05/03/2025

Danny

5.00/5.00

"Darren is always a pleasure to talk to"

Darren is always a pleasure to talk to, always helpful and resolves any problems I have! Thanks Darren for your support

03/03/2025

Chris

3.00/5.00

"Poor initial experience, but good customer service "

Signed up with them as I wanted to help my credit score. 24 hours after sign up I still wasn’t activated. During this period I reached out three times, with the final time being told that my case was being escalated to a supervisor/ manager. This was a Friday, and didn’t hear back over the weekend, but at least expected to hear back on the Monday. On Tuesday I contacted again, this time to cancel. The manager emailed back, and was very apologetic and accommodating. I had a full refund. However, a month later an attempt was made to charge my card for the subscription, luckily I had blocked any outgoing payments to Boshhh. I contacted the manager again who assured me that my data had been deleted, but an hour later another attempt was made to charge my card. Then I had a text message informing me that my services were restricted (on an eSIM I couldn’t use, couldn’t activate, on an account that apparently no longer exists), and suggesting that my credit rating could be negatively impacted.

Updated: The manager has since assured me that this has now been sorted and that it was due to an automated system, and that there is no impact on credit score.

02/03/2025
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