"Wonderful service from Nintronics"

I’ve just experienced wonderful customer service from Nintronics Ltd, with regard to purchase of a Musical Fidelity CD player. My previous experience from Nintronics some years ago was also first class. A company which seems to go way beyond what others would do and for whom customer satisfaction really matters. Would recommend Nintronics without any hesitation.

"Great service"

Brought a pair of B&W speakers and and exchanged my old pair. Good communication and service. Big thanks to Andy who done my DIRAC on my Arcam amp and made several follow up adjustments.

"Decided to upgrade some Naim equipment…"

Decided to upgrade some Naim equipment during lockdown ! Local store closed at moment so turned to Nintronics. From start to finish the whole service was first class - great price , good trade in value and quick turnaround : what’s not to like ?! Highly recommended .

"Excellent company with great part exchange"

Excellent company which allowed for a part-exchange even within the difficulties of 'lock down'. Very friendly staff and great communications. Highly recommended.

"Absolutely brilliant."

This is how all companies should operate. I have been buying hi fi from them for a number of years. The price is always right and the service is absolutely brilliant. Don't look elsewhere these guys are as good as it gets.

"Poor communication"

Can’t be bothered to answer questions about the 2nd-hand gear they advertise on eBay. So you’re out of luck if you want to clear up an inadequate description before handing over a lot of cash. I expect better from a professional outfit and can’t say I’m impressed.

"I was a massive pain in the butt but…"

I was a massive pain in the butt but these guys were amazing. Thank you. Jim

"If you wondered how customer service was done look no further than Nintronics"

I have bought three items in the last couple of weeks and even though we are in lockdown everyone I have dealt with at Nintronics have been superb. I will go nowhere else for hifi needs and cannot recommend this company highly enough

"Yet again GREAT service from all the…"

Yet again GREAT service from all the team at Nintronics, big thanks to Adam & Andy. They always have the time for you regardless of what you want to purchase or the price. They have always given me honest feedback on equipment over the last few years and proved to be invaluable in my opinion. My latest upgrade was the new naim ND5 XS 2 with Chord cables and I cannot express how you need to listen to this unit if you stream your music using TIDAL? it crystal clear with great dynamics, punch and clarity! A must audition.
Thanks again guys and see you soon for the next upgrade discussed today!

"A speaker demo with Nintronics"

A very enjoyable and relaxed experience auditioning a pair of B&W speakers with Simon at Nintronics in Welwyn Garden City. A comfortable listening room, selecting my own music on Tidal, coffee, and a nice chat - no sales or time pressure whatsoever. I also got some further good advice from Simon about my system, bi-amping v bi-wiring, and use of Tidal - he even went on-line to check the connections on my CD player's DAC. I was able to take a pair of the speakers home for several days to confirm that they sounded good in my set-up - and they did. Factor in a generous trade-in for my existing speakers and what more can I say. A first class service.