"Refined Capital Provides Excellent Support…"

Refined Capital provides excellent customer service and very professional and knowledgeable tech support.
Very trustworthy!
Sincerely,
Henry C.

"I know the owners and they are great…"

I know the owners and they are great people. They are fully dedicated to getting you what you need and as soon as they can! They take care of your machines if they start to have problems as well!

"Good Customer service!!"

Michael and Vi were both very helpful when I was trying to order my miner! I FaceTimed with Vi and he showed me the farm while we had a vauable conversation about crypto mining. Personable and great service! Thank you guys

"Great product, even better customer service"

There’s so much autonomy to these machines, but with recent software updates my machines weren’t operating at 100% efficiency. Michael personally contacted me and informed me that my account may not be up to date, and the next thing ya know my machines are back to normal! Excellent all around.

"5/5 overall"

5/5 overall! Very professional and personable company. They keep to their word and deliver on time. Recommend to family and friends.

"Excellent communications"

Excellent communications. Lpve this company.

"Misleading and Concering Business Practices"

I recently attempted to purchase a Bitmain L9 machine from Refined Capital and feel compelled to share my disappointing experience. Throughout the process, I encountered several concerning issues.
The most troubling aspect was the additional charges after I had purchased the machine if I wanted to continue the order, including a double charge for shipping. This created confusion and eroded my trust in Refined Capital's business practices.
During my interactions, I also found the information provided to be inconsistent and misleading. Though they are a U.S. based company, their "in stock" item was not stocked in the USA and I would have to wait for an end of month delivery from a supplier in an overseas country.
However, they did provide a full refund at termination of the order and offered free shipping for a future order in response to the poor purchasing experience.
The overall experience left me feeling that Refined Capital engages in unfair business tactics. For future potential customers reading this review, I suggest getting final pricing and shipping ETAs in writing before making a purchase from Refined Capital.

"Several emails sent to this company…"

Several emails sent to this company about my order and not a single reply... I would not recommend them.

Edit - 10/4/2024
Turns out I had the wrong e-mail address. They were more than happy to cancel my order! Refining my 1-star review to a 4 star review!

"One Of The Best Asic Venders"

Refined Capital Have Very Fast Customer Service In The Chat Log One Of The Best Places To Buy Asic's And Fast Shipping! If You Want To Change Something Michael Can Try And Help With Your Request Or Solution Great Place To Buy Highly Recommend!